18 Feb 2008 04:53:16 | Judith Richardson
Once upon a time there lived an innocent, hardworking manager.
One day he dared to wander from the safety of his open-concept
office to speak out at a team meeting. He was immediately
challenged, nay attacked, by another team member and his senior
manager, embarrassing him in front of his peers. Plagued by
downsizing, this noble manager feared for his job. A senior
human resource professional saved the day through mediation.
From that day forward, the manager carried that scar and never
trusted anyone enough to speak out again.
I am a management consultant and corporate coach. When it comes
to fundamentals, my work is in creating spaces for people to
make meaning, and move forward. We do not check our souls at the
door to the workplace. Many of us are encountering a relentless
speeding-up of life, an absence of thoughtfulness, fracturing
relationships, and polarized issues. If we fail to prepare
ourselves with appropriate skills, we face the risk of being
weakened by pressure, stress, and overwhelm at a time when our
help and our leadership are needed most. I offer some simple
steps for making meaning and thriving if conflict rears its head.
1. Honor others’ choices
There are times when try as we might, we just can’t understand
other people’s choices. I believe that not allowing others their
choices plays a part in conflicted or violent situations. I
realize that for some people limits and legislated behavior
seems to be the only thing that works, and I do not condone
violent behavior. And yet, if we are here to express the
uniqueness of our soul, then at some level we are all free or
none of us are free. And so, if you like being able to choose
the things that you like to choose...then it might be all right
with you that others choose the things they want to choose.
2. Hold your colleagues in your thoughts with deliberate
intention.
Clients experiencing conflict at work find themselves moving
into worry about the future and what is going to happen or might
happen. Often concerned that fears might consume or paralyze
them. Fear is often the catalyst for some of our most positive
change. The only way to relax and stay relaxed is acceptance.
You don't have to agree, or follow, or condone, but acceptance
means you begin any interaction with a serenity that invites
others to engage with you.
3. Practice Extreme Self-Care
When you travel on an airplane the instructions are when
traveling with a child or infirm person, PUT YOUR OWN OXYGEN
MASK ON FIRST!
Scientists and physicists believe that thoughts are not just
words in your head; they actually become units of energy that
radiate out from you and affect your environment. Your thoughts
largely influence your physiology, attitudes, actions, and
entire experience of life. Thoughts also attract circumstances
that resonate with their own energies. In times of stress we
often forget our inherent playfulness.
Remember your natural state – your connection to the stream of
wellbeing. Appreciate more – criticize less often Relax and
become curious and playful Fix less – Savor more
4. Embracing vulnerability
I do not claim to have answers to workplace conflict. In my work
in leadership in Canada, Siberia, U.S., and Jamaica, we invite
leaders to put aside the stress of having all the answers or
pretending to have all the answers. Transformational leaders do
not give us the answers; they help gather us together so that
together we can discover the answers.
By changing the way we see the world, by noticing what we are
thinking about the world, by becoming aware of when we are
judging, of when we are criticizing, of any time we are coming
from anything other than love, and learning to shift that
immediately, we are bringing the world one step closer to peace.
Early societies were built upon the wisdom that emerged from the
shared leadership of councils. Our future may depend on our
ability to draw that collective wisdom into the modern age.
About Author :
Since the early 1980s, Judith Richardson, M.A., has been
pioneering in the fields of sustainable leadership, essential
partnership, international teamwork, educational renewal,
creating a customer service culture and workplace diversity.
(www.ponoconsultants.com www.emergentfeminine.com). Tel: (902)
434-6695.