18 Feb 2008 04:53:04 | B.L. Ochman
Want to get your company news into the media? It'll never happen
unless you start by understanding what editors and reporters
want. To find out what works, I spoke to editors and reporters
at top media organizations across the country.
The editors quoted here work at the top 100 papers and some of
the highest visibility media in the United States. Their answers
prove that there is no magic formula: getting press coverage for
a company is not an easy feat.
Just The Facts M'am One overwhelming rule emerged. Be brief when
you pitch a story. Stick to the facts, get them into who, what,
where, when and "why should I care" format. "If it's more than ½
a page it won't even get skimmed," says Charlie Crumpley,
Business Editor of The Daily Oklahoman, Oklahoma City, OK. "I
don't mind going to a web site for the full information, if I'm
interested."
"Just the bare bones," said Jerry Underwood, Business Editor of
The Birmingham Times, Birmingham, AL. "And I prefer to be
contacted before a general press release goes out to everyone."
Jennifer Couzin, reporter for The Industry Standard says to keep
initial information to "two or three paragraphs in a quick
email."
Says Leslie Eaton, Economics Reporter, The New York Times, "Send
a quick email first. If it involves a serious study I want to
see the whole thing."
TIP: Keep your initial contact or release to 200 words or less.
Make sure you cover who, what, when, where and why and give at
least two names as contacts. If an editor wants to do the story,
they will ask for more information.
Be Reachable! Don't use superlatives. The more you use the least
likely you are to be trusted. Journalists are trained to check
when you say your mother's name is Susan Jones. If you say you
are the first or the only, you'd better have a patent or some
other proof to back up your claim.
One often-cited annoyance was that contact people were not
available to reporters and editors on deadline. "At least give
me one alternative person to contact," says Danny Sandy,
Business reporter for The Fresno Bee, Fresno, CA. "Many times we
get a release with a name and number and then find out that
person is out of town for the week and can't be reached."
Don't Send Email Attachments If you send your pitch or release
by email, make it plain text with no attachments. David Joachim,
Senior Managing Editor at Internet Week says "We have a policy
against opening attachments. I would never risk it." As Crumpley
notes, "Email can be lethal." A virus could put a writer out of
commission.
An editor may be on the road, accessing email long-distance on a
laptop with limited batteries. Most journalists simple delete
attachments under those circumstances. One email rule agreed
upon by every editor: never send a group email that shows your
entire press list.
TIP: Send email or a fax containing only the bare bones of your
story. Put your release, background, executive bios, White
Papers and other documentation on a unique URL on the company
web site. If you are asked to send more information, tell the
editor the size of your file before you send it.
Should you send tsotchkes? Yes and No. Will sending tsotchkes
(novelties) to editors help you get their attention? Yes and no.
"It's a nuisance. I throw most of them away," says David
Zeilenziger, who covers People In Business at Bloomberg
Business. "But just yesterday I received a huge package from a
consumer-related site and inside was just a candy bar. I did go
to the site and I called the company. And they haven't returned
my call."
"They don't help at all. I've got them scattered all over the
office," says Joachim. "If it's food, I leave it on the table
outside. Others I either share, give away or throw out."
"If they're clever they get my attention, but they don't
necessarily get ink," says Crumpley. "A larger gift has the
taint of a bribe. So then we have to do something with it. We'll
donate it to the orphan's fund or something and then we have to
write a letter to whoever sent it and say this is what we did.
Who has time for all that?"
Dave Elbert, Business Editor of The Des Moines Register, Des
Moines, IA, concurs, "We have an ethics code that prohibits
accepting freebies and that means I have to find some way to
dispose of them."
TIP: If your tsotchke is clever and small, you might not get a
story, but you might get name recognition. Branding. Might hurt,
could help.
Should you leave the price of your product or another important
detail out of your release? Yes and no. "I can see the
rationale," says Crumpley, "but it's a tricky call. If you know
the editor or reporter might be interested, it might be good
strategy. If it's kind of a weak story, you might be shooting
yourself in the foot."
Clearly, positioning a company to receive the press coverage so
valuable in establishing a brand, attracting investors and
selling products is not a simple matter.
Probably the most important rule to remember is that journalists
need to know what's new, what's hot and what's affecting a lot
of people. Keep their needs in mind and you may very well end up
with media coverage.
About Author :
B.L. Ochman is president of whatsnextonline.com, a full-service
marketing agency that builds global traffic and sales for
Internet businesses. Subscribe to our weekly marketing tactics
newsletter, What's Next Online, at
http://www.whatsnextonline.com 212.385.2200
BLOchman@whatsnextonline.com