18 Feb 2008 04:38:22 | Brian Moore
Usually, success in an online business depends upon selling
outstanding products or representing really good affiliate
plans. But just as important in getting people to buy from you
is your business image. In this article we will look at how to
define that image and sell yourself to help your potential
customers decide to buy your products.
There are several things to think about when developing your
online image. But it's no different from preparing a resume or a
personal history. You'll want to look at your education or
training, work experience, and your life experiences, and how
all of this defines you as an individual in such a large
marketplace.
We start with education, because that's the point where our
lives began to take a definite shape. Think about what part of
your education relates to who you are. Is it the favorite grade
school teacher who unlocked your ambition to learn? Or is it
special talents your high school studies or extra curricular
activities revealed?
Remember, your personal level of education not so important.
It's how your educational background helps define who you are
and how well you can help others online.
Next, start thinking about your life experiences. What large
events in your life like being married or single, raising
children, and maintaining long-time friendships helped shape
you? What would you change or keep the same assuming you'd have
control over such matters? What have you gained from your
experiences in life?
Then examine your work history. What occupation did you start
out in? (This includes what has been traditionally known as
"home maker", or household manager, if you will.) What various
skills did you obtain? What other occupations have you had? What
things about traditional employment brought you to the Internet
looking for income?
Now try to decide how your education, life experiences, and work
experience translate into your online goals. In general, how
much income do you expect to replace with income from online?
What do you think your niche market is? (This is defined by what
type of customer you focus your business on.) How does your
business fit into the large scheme of Internet marketing?
Okay, you say, now I have a handle on who I am. I have an image.
What do I do with it? How is it going to help me sell products?
Well, announce it to the world. * Tell * people who you are.
Work up an online resume or an "About Us" page for your site.
Include key points from your self-searching. Make yourself into
a real, live human being with whom your customers can do
business and enjoy visiting again and again.
Publish your name, address, phone number, and email address. You
needn't worry about being swamped by phone calls and letters. In
five years online I've had one customer ever call me, and it was
not to complain. I've had one letter, and it was for more
information. Emailing is so much easier and it saves long
distance rates and postage. (I don't have a toll free number
yet, so it's their nickel to call me.)
Provide a self-photo. Without undue cost, "put your best foot
forward" by having it taken professionally. It should be the
"real you", not some computer enhanced alter ego that portrays
you better than you actually are. Don't be afraid to update the
photo regularly to show you developing in your career.
Finally, let's talk a little about being professional. I'm not
referring to how you phrase your sentences or how fancy your
vocabulary is. Instead, I'm recommending you try to be realistic
- confident without hype and humble without putting yourself
down. In short, be yourself.
In your comments and publications avoid sarcasm. Some people may
catch the humor while others may be offended by it. Don't issue
ultimatums like, "If you're not willing to [so and so], then you
don't belong in this business." These folks are your prospects
or have signed up under you. They are expecting your help and
example, and you wouldn't want to push them away from making a
decision to buy.
When all is said and done, what you say and do online brands you
to those with whom you come in contact. It would be far better
to take time to brand yourself in a positive light than to leave
your image to chance by neglecting your online presence.
About Author :
Brian Moore publishes 'BizOps Secrets', a complete ezine
resource for online success. Subscribe and receive a free 5 line
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