18 Feb 2008 04:38:05 | Jason Gober
Everyday, customers and business owners are bombarded with
billboards, logos, print and electronic ads from huge
corporations. With annual ad budgets that are more that our
businesses' SALES in an entire year, our small independent
businesses are getting squeezed out of consumers minds (and
wallets) more and more each year. But the good news is, there
are ways to fight back and "break the chains":
-Build that website and perfect your online presence.
The Internet is one place where, compared to print and other
forms of electronic media, the playing field is relatively
level. A website filled with loads of great content will be
loved by the search engines like Google and Yahoo!, and because
of that, customers that may not even know where you are can find
you and buy online. If you own a retail store, start an e-store.
If you own a restaurant or a service-related business, offer a
gift certificate or printable coupon. Starting a mailing list on
your website with the latest news, events and special offers is
a great way to get (and keep) loyal, regular customers. The
options are endless, and best of all, content is the Internet
king, not slick, flashy, repetitive advertising. If you aren't
comfortable with all things Internet, there are many companies
that are, and can help you with web design, web hosting, search
engine optimization, and web marketing.
-Join (or start) a co-op or business association.
"Strength in Numbers" is more than a catchy phrase, it is
becoming a necessity in our current business climate. Trade
organizations can purchase products together to get better rates
and buys, they can advertise together with direct mail coupons
and newsletters (another big money saver), and they carry more
political clout by appointing representatives to call on state
legislatures or even Congress in order to promote legislation
favorable to small independent businesses. If your area doesn't
have a trade organization, or does but you feel it doesn't meet
your needs, start one! The National Federation of Independent
Business is a great resource with representatives in all fifty
states and Washington D.C.
-Don't mimic Corporate America
Advertising is not cheap, because the prices that the large
corporations are willing to pay for it have priced it out of the
reach of most small businesses. This is not necessarily a bad
thing; let them have all of the cold, impersonal, beat you over
the head repetitive advertising! People only care about this on
Super Bowl Sunday anyway! Always go for the personal touch. If
you own a restaurant or retail store, introduce yourself. Let
them know you appreciate them coming by, and you can't wait to
see them again. Always offer coupons or incentives. Remember
that "word of mouth" advertising is so great you can't put a
price tag on it. Put yourself in the customers shoes, and stay
there! Don't ever do what you want; do what they want. Don't
just market your business, market yourself. It leaves an
impression, and with the sorry state of customer service today
in most (chain) businesses, people won't forget it!
Remember, you are an independent business because you wanted to
do something new or different, so promote yourself accordingly.
Here's to you "breaking the chains" and becoming successful with
your chosen endeavor.
About Author :
Jason Gober is the owner and founder of Independent Business
Online (www.myibol.com & www.shopindies.biz) helping companies
start or improve their web presence with design, hosting, and
promotion. He can be reached at support@shopindies.biz.