BEFORE YOU GO

Do a hotel research on the net looking not only for the cheapest rates but also considering the amenities and services provided, location, possible references from other people. Travel guidebooks can also be very helpful for choosing the hotel that suits you best. Be as much flexible with your trip schedule as possible. For example, business class hotels often have lower weekend rates.

As soon as you reserved the room(s) online, document all information about the hotel(s). The easiest way is to print out the whole page off your computer screen so you will have a clear statement that you can use as evidence in case of misplacing or incorrectly entering your information by a hotel clerk. Take a copy with you, make another one for your relatives so they will know when and where you are going to stay so they can contact you in emergency cases.

WHEN CHECKING-IN

Learn the proper check-in and check-out times. Confirm the amenities and services the hotel provides. Ask for directions, a local map. Get a card with the hotel's name, address and phone number so you can show it to a taxi driver or a passer-by in the street if you get lost.

Some hotels may provide extra services that you may not know about unless you ask for it:

- laundry service, - hair dryers, - voltage converters/ adaptors, - newspaper service, - complementary meals, - access to fax machine, copier, printer, computer, Internet connection, - cable TV, rental movies, video games, - portable beds, baby cribs, - complementary shuttle service to airport, - rental safe for your money, jewellery, documents, - telephone access charges, - fees for using mini-bar, - guided tours, excursions.

AT THE HOTEL

Safety should be a priority for everybody and you have to take some precautions. We devoted a whole separate page to travel safety including hotel safety measures so we will skip this part here. When you go out for the day, leave your key at the reception desk. Confirm closing time. Some hotels do lock up at night and you're expected to keep the key if you stay out late.

BEFORE LEAVING YOUR HOTEL

Check out your room for left-behind items. If you need extra time for staying over the regular check-out time (usually it ranges from 11 a.m. to 2 p.m), make a request in advance or the hotel may charge you an additional night.

Review the hotel bill making sure that all charges are accurate.

We wish you a successful and safe trip!