14 Mar 2008 02:21:23 | Tim Knox
Last time we discussed the importance of performing an autopsy
on a dead business. No, I haven't been watching too many of
those wonderfully graphic, TV forensic investigation shows. The
reason I recommend you do a business autopsy is to uncover the
exact reasons why the business died. This is valuable
information that can not only heal feelings of personal failure,
but also better prepare you for the pitfalls of business should
you ever take the plunge again.
Starting a business is never easy and the odds of your success
or failure are about even money. The fact is, approximately half
of all small businesses fail within the first four years. And a
large percentage of those failures occur within the first year.
These are the statistics that keep many entrepreneurs awake at
night. Like Sisyphus, always pushing that boulder to the top of
the hill only to have it tumble back to the bottom each time,
you never know when you're going to lose your grip on your
business and have it tumble back over you.
OK, so far in this column I have managed to squeeze in
references to modern American television and ancient Greek
mythology. Enough highbrow beating around the bush. Perform the
autopsy and learn from it. Only by knowing the real reasons your
business died can you identify and hopefully stave off those
maladies before they take you down next time, if there is a next
time. And if you're a true entrepreneur there will be a next
time, trust me on this.
There are many reasons why businesses fail, but according to a
recent survey by U.S. Bank, the majority of business failures
can be attributed to three reasons: bad management, bad
financial planning, and bad marketing.
Bad management comes in many forms. The survey showed that
seventy-eight percent of the business failures examined were due
in part to the lack of a well-developed business plan and a
business owner who had no business being in the business he was
in. In other words, the business owner did not have an adequate
knowledge or a thorough understanding of the business he had
chosen to start. This is why software entrepreneurs like me
don't start shoe stores. I have feet, I wear shoes. That's not
enough to qualify me to go into the shoe business.
Next, seventy-three percent of the business failures in the
survey were also manned by owners with rose colored calculators.
These business owners over-estimated revenue projections (the
number of expected sales) and under-estimated the burn rate (the
amount of money required to sustain the business per month).
It gets better. Seventy percent of the failed businesses in the
study were led by entrepreneurs who were in denial regarding
their own competence, or more to the point, their own
incompetence. These business owners either didn't recognize or
chose to ignore their own entrepreneurial shortcomings. These
entrepreneurs also did not seek assistance from others who might
have made up for their inadequacies. It's sometimes hard to ask
for help when you are supposed to be the one with all the
answers.
Believe me, I know.
The final contributing factor to the death of sixty-three
percent of the businesses who died from bad management was that
the owners had no relevant or applicable business experience.
Bad financial planning was the second reason sited by the survey
as to why most businesses fail. In business, it's always about
money. According to the U.S. Bank study, eighty-two percent of
the business failures studied reported poor cash flow management
as a contributing factor to the death of the business.
Seventy-nine percent of the businesses were inadequately funded,
and seventy-seven percent miscalculated the cost of doing
business. In other words, they failed to take into account all
of the costs involved when setting the price for their products.
Let's move on to my favorite subject: bad marketing. You've
heard me preach this sermon before. You can have the greatest
product in the world, but if your marketing efforts are
inadequate or ineffective you will end up with a warehouse full
of the greatest product that no one in the world has ever heard
of.
The study showed that bad marketing was a contributing factor in
the death of sixty-four percent of the businesses surveyed. Many
of these misguided entrepreneurs either minimized the importance
of marketing and promotion or ignored it totally.
A vital part of marketing is knowing who your competition is and
always knowing what they are up to. The entrepreneur who ignores
his competition is a fool (gee, was that too harsh?) and is
always destined to fail, as proven by the fifty-five percent of
the dead businesses in the survey who either didn't even know
who their competition was or simply chose to ignore the
competition altogether.
Here's a nice hole in the sand for you, sir.
Please insert your head…
Another mistake made by forty-seven percent of the deceased
businesses was that they relied on just one or two customers for
the bulk of revenues. This is a common mistake made by many
business owners who devote all their energy to one huge client.
What they don't seem to understand is that if that one customer
goes away, so does most of their revenue.
When performing your business autopsy you might identify other
contributing factors that were beyond your control, such as a
down economy, the lack of qualified employees, new government
regulations that negatively affect the way you must do business,
the failure of a strategic partner, etc..
There will always be things you can't control. The key to
business success is to keep control of those things you can and
do everything you can to prepare for those things you can't.
Next time we'll discuss a few things you should and should not
do to help ensure your business success.
Here's to your success.
Tim Knox
About Author :
Tim serves as the president and CEO of three successful
technology companies and is the founder of
DropshipWholesale.net, an online organization dedicated to the
success of online and eBay entrepreneurs. http://www.prosperityand
profits.com - http://www.smallbusinessqa.co
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