14 Mar 2008 02:10:56 | Mark Spall
What is the most important thing that a new coach should be
aware of? I coach quite a lot of coaches and I'm often asked
this question.
This is my reply:
It would have been all too easy to slip into suggesting
techniques to use, best practice to follow and questions to ask
when answering this question. Fortunately I held back and on
reflection it's clear that the single most important thing that
a new coach should be aware of is:
"Don't get in the way!"
Successful coaching relies on a very special space between the
client and the coach. It's space of trust, empathy, sharing,
intensity and oneness to give it a few qualities. It's the place
where coaching magic happens. Magic that has little to do with
the perfect question, or well-honed technique or best practice.
There is a definite art to creating this space and some definite
pitfalls that will prevent it from forming. A key skill of the
coach is to hold this space by standing just on the periphery
and not filling it by getting in the way.
So how can one go about creating this successful coaching space?
o Pace and Lead your client: Reflect the rhythm and amplitude of
their body and voice energy in your own. Initial coaching
sessions and the start of coaching sessions will be likely be
very 'busy'. Mimic this for a while and then take them to a more
relaxed state of mind by slowing your body movement and voice.
o Take your time: Take time to calibrate where a new client is
in terms of their own awareness - don't rush things, all things
flow more naturally when allowed to start off at their own pace.
o 'Less is more': silence is a powerful coaching tool. Don't
feel that you have to break the silence. Give the client plenty
of time to access and articulate their feelings.
o Keep your enthusiasm under control: Sometimes a wish to help
someone can result in a degree of 'certainty' that you know
better than them what they need to do. All you need to do is
enable your client to find their own answers.
o Be consistent: The other by-product of too much enthusiasm is
that it can sometimes lead a coach to try several different
techniques (confusing the issue and the client!) when just one
well placed one will do the job much better.
o Leave judgements aside: Leave your own ideas and experiences
outside the door. Your experience is not their experience and
what worked for you is unlikely to work for them. Every client
knows what works for them best. Help them find their own
solutions. This will lead to deeper and faster change than
providing advice.
o Be aware of timekeeping: it is not unusual when you first
start to coach to over run on time quite considerably. Always
ask your client how they would like it to be at the end of the
session before you begin, in terms of 'when you leave here at
..o'clock how would you like things to be for you?' This focuses
the intent of the session very firmly in a time bound way and
will prevent drifting.
About Author :
Mark Spall is a Coach and Leadership trainer and delivers his
materials through a variety of innovative mediums. More on Mark
can be found at www.markspall.co.uk . Mark
is the founder of the Agile Leader Network (www.agile-leader.com ), a
knowledge base and support network for young people who wish to
achieve their best in their care