09 Mar 2008 03:50:23 | Karen E. Hipp
Many of you may never used billboards in your marketing efforts,
but there is much that can be learned in terms of marketing by
studying them.
I happen to live in Orlando, Florida, probably one of the
largest "billboard capitals" of the nation. Our major
Interstate, I-4, is littered with them. There are so many you
can't help but look at them. And they're expensive. Plan on
about $6,000 a month for one billboard on I-4, and that's
without lights or any special production elements.
The big guys here, Disney World, Universal Studios and Sea World
has most of the billboards on I-4. Well, they are the ones with
the money. And they are quite elaborate. Three-dimensional,
specialty lights, moving pieces, top-outs. The first time they
put the ET (you know "phone home") billboard up on I-4, I almost
drove off the road, it looked so real.
Unfortunately, not all creative teams who come up with designs
for billboards have the same knowledge or skill level that the
folks at Universal have. Too bad, because if you have a poor
billboard design, you might have well stuffed your money into
that perennial black hole (this goes for poorly designed
newspaper and magazine ads too).
I hate to pick on one company's billboards, but they are so bad,
it makes them an easy target. We'll call this company's
billboards Easy Target Mall (the billboards happen to be
promoting a mall). Because there was a new mall opening in our
town, right on I-4, the Easy Target Mall wanted to put lots of
billboards on Interstate-4. So they proceeded to buy several
billboards right at the ramp entrances and exits to the new
mall. OK. Not a bad strategy so far. While the new mall was
under construction, Easy Target Mall already had their
billboards up. (Just to say, "Hey don't look at them, look at
me!).
The first problem arose with the first billboard series for Easy
Target Mall. One had a very colorful background with a wrapped
present on it. The copy read "It's somebody's birthday
somewhere." My first reaction was "So? How does this pertain to
me?" I thought about it as I continued down the road (that's a
bad sign if someone has to try to figure out your advertising
message). Half way home it hit me "Oh," I said. "They are trying
to imply that because someone is having a birthday somewhere,
you might also happen to know someone having a birthday and that
means you should go to Easy Target Mall to buy a gift. Right?"
Hands on buzzers. True of False. Do you think it's a good idea
that the consumer has to try to figure out what your ad means?
Reading a billboard while going 55 miles an hour? If you even
see it your lucky. How many of you think that consumers would
even bother to try to figure out what it meant?? Oh, maybe one
in 10,000? I started laughing and wished I had a piece of the
action in selling that billboard space to Easy Target Mall.
This is what happens when creative types have no common sense.
And believe me, there are a lot of them out there. But aren't
the people from Easy Target Mall supposed to be intelligent
enough to say "No, ad agency, this won't work. Go back and come
up with something else." But, it got approved at the mall level,
then the company's regional level and most frightening at the
corporate headquarters that own Easy Target Mall. Wouldn't ya
think someone would say, "Hey, the emperor has no clothes." I
swear that ad agencies must cast some kind of spell on their
clients to get some of their work approved!
But yet, it gets worse.
Now the new mall is getting ready to open in a week. So Easy
Target Mall, who obviously has been planning this new strategy
for months, changes all of their billboards that are near the
new mall to a new series of "Hey, can you figure this out"
billboards.
Because Easy Target Mall has more department stores than the new
mall, they decide that will be their new angle. "We're bigger,
so we must be better." So what do their new billboards say? "You
Need Big." Followed with visuals of big blown up pictures of
various merchandise like sunglasses and a purse. This might work
if the mall was trying to attract local residents. They could
follow it up with TV and magazines and newspaper ads so that
people would eventually get it. Which is what Easy Target Mall
has been doing.
BUT, they are trying to mostly attract tourists! Who will maybe
only see the billboard once, if they are lucky. So the tourist
says as they drive down I-4, "You Need Big." And all of these
billboards are right outside this new BIG mall that they are
looking at as they read the billboard. All the tourist is
getting in his mind is "Big Mall." Like the one we're staring
right at. Yeah, let's shop there!
One of the big blown up pictures on the billboard looks like
cigarettes cris-crossed on top of a red background (at least
that's the way it looks at 60 miles an hour). I thought "No way,
they CAN'T be promoting buying large cigarettes at Easy Target
Mall. It took me several times of really trying to stare at the
billboard (and not get in a wreck at the same time) to finally
figure out what it was. It was a blown up picture of white
shoelaces on a red tennis shoe. All you see are the white
shoelaces. Trust me, it doesn't look like big white shoelaces.
And here's the REAL fun part. The creative types for Easy Target
Mall have made the logo for Easy Target Mall so SMALL (not big)
that you can't READ what mall it is! So you just assume it's the
mall you're currently staring at, the new mall.
If I were the new mall, I would send a great big thank you
letter and fruit basket to Easy Target Mall for advertising
their new mall, for FREE!
What does all of this mean? You can get a great, free education
by just studying the variety of TV, newspaper and magazine ads
out there to learn what you shouldn't do with your advertising!
It's everywhere. And, feel grateful that you aren't spending
$6,000 a month for a billboard on I-4.
Easy Target Mall should have used this for their copy:
We have more stores than they do. Easy Target Mall
Just 3 miles down the road
About Author :
Karen E. Hipp is a nationally recognized marketing consultant
and the author of the ebook "Do-It-Yourself Marketing." Karen
has been honored with "Marketing Director of the year in two
separate industries and has won 54 Addy Awards. Karen's
business, Hipp Marketing, focuses on small to medium sized
businesses that need marketing help.