18 Feb 2008 04:33:57 | Carolyn Moncel
If the media were to call you today for an interview, would you
know what to do or say? That question was posed during a recent
conference on small-business ownership and micro enterprise
creation, which was held here in Paris. I watched the reactions
around the room, and it occurred to me that for most
small-business owners, the only thing more frightening than
conducting a follow-up phone call with a reporter is having that
same reporter actually interview them.
There is only one way to overcome the fear. You have to simply
adopt and apply an old U.S. Army recruitment slogan, "Be
Prepared." Don't get caught without an answer the next time the
media calls. Follow these quick tips for success:
Ask the reporter to describe the subject and story angle for the
interview.
Establish the medium for the interview (i.e. live or taped
television, print, radio, etc.)
Discover when (date and time) and where (by phone, e-mail or in
person) the interview will take place. Also try to determine if
the reporter will need additional information from you, as well
as the story's deadline.
Research the reporter's past articles so that you'll be
comfortable with the story's tone.
Create talking points. These are brief positive statements about
you and your company that you will want to be included in the
story.
Anticipate the types of questions that that reporter might ask,
and prepare truthful answers for them.
Assume that everything you say to a reporter - jokingly or
otherwise, will be used in the story. Always be aware of what is
being stated, and if an awkward silence develops, don't feel
obligated to keep talking if you have no more to say on the
subject matter.
Avoid speculation or hypothetical situations. It could lead to
being misquoted. You are the expert so stick to what you know.
Admit when you don't know the answer to a question. However,
make it your top priority to find the answers and deliver them
to the reporter immediately. It is also fine to take a moment to
think before answering a question.
Avoid using technical terms or jargon. You must be able to
explain your ideas simply and concisely.
Take notes and don't be afraid to ask the reporters questions as
well.
Make yourself available by phone or e-mail in case the reporter
has additional questions or wants to do a final fact check
before completing the story. This will help give clarification
to something you've said or give an opportunity to fix something
if you've misspoken.
Thank the reporter for selecting you for the interview.
About Author :
Carolyn Davenport-Moncel is president and founder of Mondave
Communications, a global marketing and communications firm based
in Chicago and Paris, and a subsidiary of MotionTemps, LLC.
Contact her at carolyn@motiontemps.com or by phone in the United
States at 877.815.0167 or 011.331.4997.9059 in France.