08 Mar 2008 12:28:38 | Peter Lawlesss
There is one lead generation strategy that out performs all
others exponentially. This strategy is so powerful that when
applied in a systematic fashion, to an existing business, it
will more than double your profit.
Even more appealing, it entails practically no additional
marketing expenditure. The most amazing fact however about this
method, is that less than 1 in 10 companies have implemented a
formal approach to this powerful profit boosting tactic.
Create a Referral Strategy The strategy that I am referring to
is a referral strategy. Most importantly, ask them for a
referral!For those of you married or with partners, think back
to when you met them. Were you with someone you know, was there
a connection to someone you know - or were they complete
strangers that you just walked up to?
Most businesses will tell you that they do really well due to
word of mouth. How well do they do? Most can't quantify it. In
addition very few have implemented any formal process or
strategy to ensure a referral system is in place.
A Referral Strategy in Practice Let me share with you a simple
strategy, which was put in place by a service garage. You should
strongly consider a variant of this strategy for your own
business. The garage owner created a simple card, which outlined
in 5 short bullets, why they were a great place to get your car
service done.
They gave this form to all people who had just had their car
serviced. There were two blank spaces on the form. The first one
entitled the person whose name was filled in to a 10% discount
on their next car service. The second space was for the person
who had just had a service.
If the card was used, that person then got a 10% discount as
well. In other words there was an incentive to pass on the
referral. In addition, there was also a strong subliminal
message to the person being referred. They were being told that
not only had the referrer had their car serviced and that they
were happy with it, they also were prepared to go back again to
get their 10% discount.
Create a Referral Strategy Today:
1. List all of your existing customers and categorize them by
niche. 2. Ask yourself, what incentive you can give them to send
you leads. 3. Set yourself a target of how many referrals you
are looking for from each customer. 4. Do it, and measure it. 5.
Once you know what works, and what doesn't - modify your system
accordingly.
An opportunity lost, could be an opportunity gained. There is
one other great place to get referrals. And that is from the
prospects that don't become customers. Let's assume you lose the
sale, for whatever reason. You must remember that there is
actually good in all people! When they tell you have lost, be
nice and understanding, you may do business again at a later
stage. Most importantly, ask them for a referral. The chances
are, human nature, will kick in and they can absolve their
conscience by giving you a referral.
About Author :
Business Owners who need more sales and better marketing advice,
turn to Peter Lawless, of 3R Sales & Marketing -
http://www.3r.ie . For previous articles and interviews like
this, visit our website and subscribe to Success. We also
provide free Sales & Marketing Assessments for Business Owners
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