08 Mar 2008 12:28:38 | Andrea Pellettiere
A large offsite meeting is very much like a stack of dominoes.
If one of those dominoes should happen to fall, the entire row
simply collapses. Similarly, if you miss one critical detail,
your offsite meeting can quickly unravel into complete chaos.
For this reason, offsite meetings require careful planning in
the preliminary stages and effective management at the meeting
venue itself.
The following organizational tips should help you to keep calm
focused and collected on the meeting day.
Arrive early at the venue. Give yourself plenty of time to
have adjustments made to the room set-up and display if
necessary.
Agree on a plan of action before the meeting day itself.
Review all crucial details with participating staff. (Who is
handling the registration process? How many volunteers do you
have? Whom are your volunteers assigned to?) Also make sure that
your staff knows the venue address, directions and time expected
to arrive.
Designate a point person from your organization to
coordinate with venue management, direct volunteers and manage
any displays or additional set-up required. If you have multiple
contacts from your organization at the venue, make sure that
responsibilities are clearly defined. (For example: Bob will
coordinate with the audiovisual technicians to make sure the
sales presentation is up and running. Mary will oversee the
distribution of presentation materials.)
Find out who your own contact will be on the meeting day
itself. The manager that you initially dealt with may not be the
same person assigned to your event. Make sure that venue
management is fully aware of your agenda. For instance, if you
neglect to make clear that you are planning a forty five minute
speech between the time your lunch buffet is set up and actually
served, you may wind up with a dried out and very unappetizing
meal.
Make sure that facility management is aware of any outside
vendors or deliveries (flowers, audiovisual equipment etc.)
expected, so that they can tell you the best way to enter the
building. This information should be communicated to your
vendors before the meeting day.
Have a well thought out check in process. This is especially
important if you are dealing with a large volume of people. You
may want to consider the following questions:
-How will guests be checking in? Alphabetically? By name? By
company? -How can the registration tables be placed to decrease
congestion? -Do you have enough staff on hand to check attendees
in quickly and efficiently? -Have you evaluated the facility
layout? When attendees first arrive, is it immediately apparent
where they need to go? If not, you may want to station a few
volunteers to direct traffic.
Prepare a packet of all relevant information for yourself
including:
-The name and phone number of your venue manager. -A copy of
your catering and venue rental contract. -The names and phone
numbers of your vendors and time expected to arrive. -A copy of
vendor agreements and contracts, so that they may be easily
referenced. -A roster of all volunteers with phone numbers and
tasks assigned. -Your complete meeting agenda.
Having this information on hand will allow you to retain control
over the meeting management process and more quickly deal with
any crises that may arise.
Coordinating hundreds or even thousands of people for an offsite
meeting may seem like an insurmountable obstacle. However, with
just a little bit of strategy and organization, you can
significantly cut down on the confusion factor and run your
meeting smoothly and effectively.
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About Author :
Andrea brings over ten years of experience from the hospitality
and events industry to the table. In addition to being the
founder of Eleganza Meetings, Events and Conferences Inc., she
is also the author of All About Small
Business,a resource site for small business owners and
entrepeneurs