08 Mar 2008 12:28:38 | Linda Matias
At the end of the third job interview, Helene was told by the
hiring manager, "Congratulations, I am going to recommend you
for the position. Expect a call from HR." Helene breathed a sigh
of relief because her job search of six months was finally over.
Helene went straight home and waited by the phone all day. The
phone never rang.
As the week drew to a close, Helene began to get nervous. She
hadn't heard from HR. She wondered what had happened. She
convinced herself that everything was fine, that the HR
department must have been swamped. She wasn't exactly sure what
would be more important than calling and welcoming her onboard,
but she knew the HR department had a good reason. After all,
Helene was the most qualified candidate; the hiring manager told
her so.
Days went by and still Helene heard nothing. Confused by the
situation, she anxiously glanced through the Sunday morning
classifieds wondering what had gone wrong.
Unfortunately, this happens to many jobseekers. They are offered
the position by the interviewer and they never hear from HR or
it takes months before a firm offer is made.
But there are steps that you can take as a jobseeker to minimize
your risk of being strung along by an employer.
An easy and often neglected step is to find out what comes next
after each interview. Establishing the next step gives you some
control over the hiring process, and helps avoid the guessing
game. Make it a point to leave each interview with a clear
understanding of what you are supposed to do and what the hiring
manager is supposed to do.
E-mail, fax, or snail mail a follow-up letter thanking the
interviewer for the job offer and that you are looking forward
to hearing from the HR department. Sending a note stresses to
the interviewer what you heard and if there was any confusion on
your part, compels the interviewer to contact you and address
the misunderstanding.
If you haven't heard from the employer in a timely fashion, call
to reiterate your interest in the position. Here's an example of
an effective follow-up call: "Thank you for your time and for a
very informative interview last week. Based on our last
discussion, you are seeking an Executive Assistant who can
effectively serve as a corporate liaison, manage administrative
affairs, and support organizational goals. After a series of
interviews, you were enthusiastically going to recommend me for
the position but I have yet to hear from the Human Resources
department. The Widget Corporation is my #1 choice and I am very
interested in joining your team. Unfortunately, I will be forced
to consider other options if I don't receive an offer in writing
by Friday at noon."
By providing a timeline you create a sense of urgency and put
the employer on notice that you are in demand. This may
encourage them to move the process along. But only use this
tactic if you really do have other options because setting a
deadline that an employer is unable to meet could get you
dropped from consideration.
Although I recommend that you follow-up with a phone call, don't
become a nuisance and call everyday. If you reach out to an
employer several times without receiving a courtesy response,
stop calling and move on.
As frustrating as it may be, you must always remain
professional. Keep in mind that, until you are officially hired,
every conversation you have with the employer is part of the
interview process.
In conclusion, realize that a definite maybe does not qualify as
a firm job offer. Therefore continue job searching until you
receive an official offer. If an employer is interested in you,
they will respect your time, return your phone calls, and make a
concerted effort to keep you updated.
Don't waste your time waiting by the phone. You deserve more
than that.
About Author :
Recognized as a career expert, Linda Matias brings a wealth of
experience to the career services field. She is President of
CareerStrides and The National Resume Writers' Association.
Visit her website at www.careerstrides.com or email her at
careerstrides@bigfoot.com.