08 Mar 2008 12:28:38 | Julie-Ann Amos
Meetings are an essential part of business life but can also be
time consuming and sometimes unproductive. Here is some advice
on how to run a more productive meeting and achieve set
objectives.
Plan/prepare - lack of purpose causes aimless meetings. Know why
you're there - what the meeting is for.
Unnecessary meetings waste time, and regular meetings, e.g.
weekly, become habitual/traditional, regardless of need. Only
have meetings when necessary, and cancel when not.
Set agendas which are more than a list of headings without
explanation. Each agenda item can have only three reasons for
inclusion - to discuss, decide, or inform. Adding short
descriptions of items can help people prepare and decide
attendance.
Choose an appropriate order. Most important first encourages
punctuality. Leave less important items to the end - if
necessary they can be postponed/abandoned. Putting them last
discourages taking too much time on them.
Attendance needs managing - absence can cause delays, and lead
to fruitless discussion. Check important people are attending,
and make judgement calls to cancel/reschedule if not. Consider
phoning for input during meetings if people can't physically
attend, or get briefed beforehand.
Poor timekeeping is rude, disrespectful and a waste of time. If
not dealt with, it becomes acceptable, and things usually get
worse. Very few meetings have an end-time. Why? Try to give an
end-time - it allows people to plan adequately. Otherwise people
assume meetings will always be an hour.
Too many people are hard to control - discussions take longer!
If people are only needed for some items, let them leave after
them, saving everyone's time.
Unhelpful behaviour needs controlling. People digress, ramble,
don't pay attention, argue pointlessly, interrupt, even fall
asleep! You owe it to others to take action. Be assertive - ask
people politely to behave. If necessary, take a break for 5-10
minutes, and during it, take people to one side and privately
deal with the problem - ask them to be more considerate.
Tackle past problems head-on - take a few minutes at the
beginning of a meeting to lay down some ground rules, or have a
private word with difficult people.
Poor chairmanship/control of meetings causes problems.
Mischievous or bad-mannered people will misbehave if allowed -
it's human nature. If the leader doesn't control things
properly, step in. You risk undermining their authority, but
they might be grateful for help/support. In any event, your time
is at stake!
Action required post-meeting is often unclear. Mixed messages
mean several people duplicating time and effort, or things left
undone. Be clear about who is doing what, by when, otherwise,
the next meeting can be pointless. Be clear - set objectives.
Taking minutes, typing them up, and distributing them can be an
unnecessary ritual. Only take minutes if necessary.
Learn from your mistakes. If you attend fruitless or
badly-managed meetings, make apologies in future.
Recommended action: · Don't suffer in silence, take action. · Be
ruthless with your time. Don't attend unnecessary meetings out
of politeness. · You may have to make waves or undermine a
meeting chairperson to improve things. Think of the long-term
benefits.
About Author :
Julie-Ann Amos is a professional freelance writer,
coach/facilitator and consultant, working internationally. She
has worked in the military, public and private sectors, for
small ad large organisations. She is the author of a number of
books on management topics, and lives in London, UK. For more
information, visit www.hackingreality.com