08 Mar 2008 12:28:38 | Mike Beitler
In my recent book, “Strategic Organizational Learning,” I made
some controversial remarks about the continuing decline in the
field of OD. Let me be blunt here: “OD is dead.”
My comments and the comments of others, such as those of Jerry
Harvey, have enflamed the passions of the few remaining
adherents to the faith known as OD. David Bradford and Warner
Burke have published a new book, entitled “Reinventing
Organization Development,” which appears to be a last stand to
defend the faith. (I received a complimentary copy of the book
this week. Considering my views of OD, it is quite a compliment
indeed.)
For the uninitiated, let me briefly discuss what OD
practitioners believe and why OD practitioners have failed to
convert others to their beliefs.
Organization Development (OD) practitioners (note, if you use
the word “organizational” instead of “organization” you will not
be accepted as one of them), claim to represent the applied
behavioral sciences approach to the fields of organizational
change and change management.
While various approaches in any professional practice are
welcomed and healthy, OD practitioners have never been
completely forthright and honest about their beliefs. OD
practitioners are staunch believers in humanistic philosophy,
and they practice their faith with cult-like devotion. OD
practitioners stand together against “strategic” approaches,
“economic” approaches, and “capitalistic” approaches to
organizational change, change management, or doing business.
While other organizational consultants, such as trainers,
organizational learning consultants, HR consultants, and
management consultants in general are seeking to become
strategic business partners, OD practitioners still refuse to
“partner” with their clients to produce business results.
Christopher Worley, one of the defenders of OD, has said OD is
“concerned with learning and growth… [not] performance.”
Clearly, management is, and should be, concerned with
performance. Management is responsible to multiple stakeholder
groups. Businesses are not founded to make employees happy;
businesses are founded to serve the needs of all their
stakeholders (customers, stockholders, and the community in
general, not just employees).
OD practitioners look at business executives (their clients)
with disdain. They see business people as bourgeois
money-seekers who don’t care about the worker. They look down
their noses at the “capitalists,” who incidentally happen to be
their clients. Bradford and Burke complain about “OD and its
marginal position.” Is there any wonder why? Why should
anti-business, anti-capitalism, anti-management rhetoric be
appreciated in the boardroom? OD practitioners do not want the
responsibility for “performance,” but they do want the right to
criticize the hard decisions management must make.
I believe there are two reasons why the OD practitioner has
declined in importance and is now dead: 1) OD practitioners have
not adopted a strategic partnering approach with management, and
2) many OD practices have already been adopted by mainstream
corporations. Let me comment briefing about how OD has
marginalized itself by not partnering with its client, and then
I want to comment about the positive contributions of OD
practitioners.
First, OD practitioners have marginalized themselves with
cult-like vocabulary designed to separate themselves from the
clients they serve. In his article, entitled “The Future of OD:
Or, Why Don’t They Take the Tubes Out of Grandma?” Jerry Harvey
included a list of this off-putting verbiage: “deconflicting,
leadershiping, gridding, sensitizing, feedbacking,
spiritualizing, T-grouping, rolfing, deep sensing, cheese
chasing, renewing, life balancing, energizing, story telling,
holistic knowing, mind mapping, Enneagramming,…”
So am I saying OD has been worthless? Not at all. OD
practitioners have contributed many ideas that are now common
practice in corporate America. Even some of OD most hated
“enemies” (such as Jack Welsh) adopted many OD practices.
The second reason I believe OD is dead is the fact that the OD
movement succeeded! Many OD practices, such as empowerment and
participative management, are now part of organizational culture
and practice in mainstream American business. Even if the
initial intentions of OD were anti-business, anti-capitalism,
and anti-management, the result of adopting OD practices has
been higher productivity of profits. But, in addition to higher
productivity and profits, I believe we also have “happier”
empowered workers.
Yes, I believe OD is dead. But, I believe OD should be buried
with honor. OD’s contributions were ultimately significant for
all stakeholders in American business.
What’s next? OD practitioners should drop the anti-business,
anti-capitalism, anti-management rhetoric and the OD
practitioner banner that it represents. It’s time to become
consultants who serve clients as strategic partners.
About Author :
Dr. Mike Beitler is the author of "Strategic Organizational
Change" and "Strategic Organizational Learning". His books are
used at General Motors, Coca-Cola, IBM, Wachovia, BASF, Glaxo
Smith Kline, Daimler-Chrysler, and many more great companies.
His work is written for practitioners who need real-world tools
and strategies to be truly effective in their organizations.
Find more info on Mike and his work at
http://www.mikebeitler.com/