08 Mar 2008 12:28:06 | AbeCherian
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How to Educate your Prospects By Abe Cherian Copyright ? 2005
There's a saying about business that goes, "You're too close to
your business and services to see them the same way others do."
You might assume your clients know more than they actually do.
You don't want to assume they will remember things. You live for
your business. You live and breathe it within your industry.
Your prospects don't. They have their own lives. You know every
detail about your products and services. They don't. You want to
educate them instead of just advertising your business through
conventional means.
One of the great ways to do this is through a newsletter. It
takes time for them to learn about your products and services.
You may see them just once a year and although you may do a
great job educating them, they're still not going to remember
you a year from now. Just because your product and service is
your life doesn't mean it's theirs.
If you don't have an on going product or service program in
place, you should begin one immediately. This will keep your
company at the top of your client's mind.
What kind of valuable information can you provide? Quite a bit.
Show them extra ways, tips and techniques to use your products
and services. If you constantly educate them over and over
again, then they're going to feel more connected with you.
Your goal should be to get all of your customers to explain your
products and services then you'd really be doing a great job.
Believe me, your bank account will reflect this.
Always Give Them Something. you can mention this in your
newsletter. You never want to leave a prospect or client without
giving them something. You don't want to leave them empty handed.
You don't want them to walk out of your store or leave your web
site without taking something with them. You don't want to leave
a customer or prospect's house without' leaving them with
something. You don't want to leave a meeting with a prospect
without giving them something.
It can be something you sell, a small token, or create something
specifically for this reason. You can create a special report.
This might be an after service or after purchase report that
shows them how to get the most benefits out of your product or
service.
A certificate for a complimentary maintenance, tune-up,
telephone conversation or something to enhance the initial
purchase. a free gift such as a pen, paper weight, calendar or
discount coupons fqr another purchase.
You don't want to use this just for prospects, but also for
customer clients. If they buy from you, they should receive
something from this list also or everything off the list.
Everybody likes to get a free gift. Everyone who does business
with you or inquires about business with you should always
receive something extra. If you constantly follow this strategy
and not leave them empty handed, you will get a lot more
business.
About Author :
Abe Cherian is the founder of Multiple Stream Media, a leading
performance-based Internet advertising company dedicated in
helping small businesses create online presence, brand
recognition and online automation. Main company web site:
http://www.multiplestreammktg.com