08 Mar 2008 12:28:06 | Collin Almeida
"We are about to witness the deepest depression since the
1930's," reported Martin Weiss, Ph.D. for The Daily Reckoning.
Pessimistic as Weiss may seem, the facts lend credence to his
statement. Since the tragedy of September 11,more than 415,000
layoffs have been announced, initial jobless claims jumped to
528,000, the highest level in decades, consumer confidence has
tumbled and billions of dollars worth of business has been lost.
With new uncertainties raised by the attacks and many economists
forecasting a deep and prolonged recession, businesses will have
to do everything within their power to brace for the coming
storm and survive the bad times-predicted by some to be bigger
and more devastating than the Great Depression of 1929. Infact a
recent OECD Report says the "Global Slump Could Last Until 2003"
Use these surefire strategies to immediately recession-proof
your business and you'll not only weather the recession, but
you'll come out on top of your competitors when the economic
tide reverses.
Diversify
In a weak economy, diversification may be your business' best
friend.The more services you can offer, the more clients you
will be able to find.For example,if you primarily create
business plans or marketing collateral for big name clients, you
could expand your services to include press releases, sales
letters, web content, or other business-related products and
services.And you can diversify even further by repackaging your
product and selling it to a different clientele. For example,
you could host a seminar or workshop on writing business plans.
Each person who attends may not be able to pay your normal fee,
but combined not only may you earn more, you could also score a
few new clients. No matter what service you offer,with a little
innovative thinking you should be able to develop several "new"
offers. All of which will help keep you ahead while your
niche-focused competitors bite the dust.
Offer Outstanding Customer Service
Once you've started attracting customers, you'll have to worry
about retaining them, and in a stagnating economy that may be
even more difficult. You must provide not only a high quality
product, but also exceptional customer service. When money's
tight, clients expect more for their dollar. If you want to keep
their business, you must keep them happy. Refine your customer
service strategy to insure that every step from taking the order
to delivering the product is client-focused and effective. You
may want to conduct a customer satisfaction survey or two in
order to make sure your customers' needs are being met. Also
consider making your service more valuable to clients with
faster delivery times, wider selections, or more flexible
payment terms.
Intensify Marketing
One of the biggest mistakes business owners make during periods
of economic slowdown is to cut back on marketing and
advertising, doing this could be most detrimental to your
business.Instead, your marketing needs to be more aggressive and
more comprehensive than ever. Start by contacting past clients
and simply touching base. Chances are a good number of them will
have projects or assignments for which your services may be
required
Offer discounts, freebies, or other extras as incentives. You
may also want to set up a referral reward program for clients as
part of your marketing efforts. You also need to re-evaluate
your current marketing methods. If you are not seeing some
increase in sales from every dollar you spend on promotions,
then you are wasting valuable revenue. Whether you use billboard
ads, direct mailings, or the yellow pages now is the time to
make sure your current marketing is cost-effective and
efficient. I am often haunted by P.T. Barnum's stark reminder:
"Without promotion, something terrible happens - NOTHING!"
Position Yourself to be a Market Leader: Are you content to
follow the herd? Step outside of your comfort zone and dare to
lead than to follow. Set yourself apart from the competition by
developing your own USP-unique selling position sometimes also
referred to as ESA (Essential Selling Advantage) What is your
USP? It doesn't really matter 'what' your USP is as much as it
matters that you have one. Prospective customers MUST have a
good reason to do business with you rather than your
competition.It could be your superior customer service, your
lifetime refund policy,best prices or the outstanding quality of
your products.You have absolutely no reason to worry about the
economic slowdown or competition once your customers
'experience' your USP. Infact,you can use your USP to ruthlessly
eliminate your competitors.
Adopt Cutting edge Technologies
One of the best ways to stay ahead of your competitors is by
keeping up with current technology. So if you aren't familiar
with customer relation management software or even e-mail
marketing, now is the time to do so.You can put your business
online, advertise with well-placed banner ads, send out
information to potential clients via e-mail, outsource some of
your administrative duties, manage your payroll, or establish an
affiliate program all on the Internet. Current technology can
help your company run more efficiently and more cost
effectively, plus it can open access to clients in the next
city, in another state, or even enable you to compete in the
global marketplace. You'll have the potential to contact
millions of people who would otherwise have never heard of you
or your product and in a slow economy you need all the exposure
you can get.
Stay Focused
Nothing will damage your business more than business myopia or
short sightedness.. In order to stay successful, you must always
keep an eye on your long term goals and objectives. You will hit
rough spots but do not get bogged down in the present. Do not
make this mistake. Instead keep your eyes on your target.Stay
focused.Every decision, every cutback, every improvement you
make now must be beneficial not only in the present but more
importantly in the future. Think about this before you slash
prices, fire employees, cut overhead, or lower your standards.
Seek New Ways to Improve
If you are like most people, you are content with the status quo
until something disturbs it. You should be constantly
re-evaluating not just your marketing plan, but all of your
business strategies including policies, pricing, and employee
performance. The idea is to eventually be as efficient and
effective as possible so your company runs smoothly and
profitably. Look closely at your competitors. Talk to business
leaders you respect. Read business management books. Experiment.
Solicit feedback from your workers and customers. By doing
several of these things you will accumulate a wealth of
knowledge and experience crucial to the survival of your
business.
As you read this tens of thousands of businesses across the
country are headed for extinction. Use these recession-proof
strategies immediately and you are guaranteed to see assets
where others see liabilities, opportunity where others see
failure, and extra profits where others see financial losses.
About Author :
Collin Almeida is a Product Licensing Consultant and Publisher
of the Strategic Marketing Audio Newsletter. visiting his
website at http://www.HowToRecessionProofYourBusiness.com or
contact him at (541)736-9631.