08 Mar 2008 12:28:06 | Said Rouhani
What's your favorite search engine?
Mine used to be Infoseek. For a while Infoseek was the only
search engine I used, and the name "Infoseek" was fixed on my
mind as the place to go whenever I wanted to find something on
the Internet.
But I could care less about Infoseek nowadays.
I never use it anymore.
After Disney bought Infoseek in 1998, they changed the name to
Go.com. "Alright", you might say, "can't you take a name
change?" Well, problem is, it wasn't just a name change, it was
a total elimination of the Infoseek brand.
The whole visuals of the site were changed, and what's even
worse, the Go.com site became an entertainment oriented search
engine. It was still a search engine, but it neither looked nor
felt the same as good old Infoseek (and the search results were
not the same as before).
Infoseek was struggling, which is why Disney bought it. But it
was still a heck of a brand name, an asset which Disney
completely neglected. The result is that a lot of people who
used Infoseek before have now switched to other search engines.
In fact, the brand kill was so destructive that Go.com doesn't
maintain its own index anymore (it serves results from
GoTo.com). Infoseek/Go.com is as good as dead, and the brand
change by Disney had without a doubt a profound role in the
failure.
What can be learnt from this? Well, first point: branding is
very important. It can make or break a business venture.
Second point: branding is psychological. It exists in the minds
of customers and prospects. When I say, "Image is nothing.
Thirst is everything", I can bet that the name of a popular
fizzy lemonade will pop up in your mind. That's the power of
branding for you.
And third point: repeated exposure to the brand is vital to
producing a successful brand. When the Infoseek brand was gone,
the search engine somehow lost its "meaning".
And just to make it absolutely clear what Web branding really
is, here's a short definition:
The purpose of branding is to get people to recall your
company/product/service from memory. The ultimate aim is to get
people to trust you more than the competition, and to think of
your Web site before they think of the competition's Web site.
Branding isn't just for the big companies. It's just as
important to the small business entrepreneur, especially online
business owners. With cutthroat competition on the Web, those
who don't brand will probably go out of business.
Here are several hands-on branding strategies for you to apply
to your own Web site, using your business name and your own name:
1. Repetition - This is very important: keep all of your design
elements the same from page to page. Most importantly, display
your logo at the top of each page, consistently throughout your
Web site. Your Web site must have its own distinct "feel".
2. Newsletter/Ezine - Use your mailing list to push your domain
name and slogan (consisting of your Unique Selling Proposition).
If you have an ezine, create a header that contains your domain
name and your slogan. Use this same header in all issues of your
ezine.
3. Domain name - Use your domain name as your brand. Put it on
all of your stationary (letter heads, business cards, post
cards, statements, etc.).
4. Signature file - Implement your USP into your signature file,
so with every email you send visitors will be further exposed to
your brand. Check out the help file of your email software for
more on setting up sig files.
5. Thank you pages - If you have online forms (for visitors to
contact you, request more information, subscribe to your
newsletter etc.), you most likely have a "thank you" page where
you thank visitors for using your form. This is an excellent
place to position your logo and slogan. Don't clutter with lots
of banners and marketing material. Keep it plain and simple.
6. Ebooks - Create free books on subjects of interest to your
visitors and allow them to re-distribute to their own visitors.
Brand your ebook with your logo, domain name and slogan on every
page of the ebook (also consider including your own name).
7. Publish free articles - With thousands of new Web sites and
ezines popping up in Web land every month, the demand for high
quality content is immense. You can provide articles for other
webmasters/editors to publish on their Web sites/ezines. At the
end of your article put your name and a link to your Web site,
with short teaser copy to get people to click on your link
(offer a free book, subscription to your ezine or some other
enticing offer - see my resource box at the end for an example).
This is free publicity at its best - not only will you get
traffic back to your Web site; you'll also add status and
credibility to your name (provided your article is of high
quality). Visit the following sites to submit your articles:
- http://www.e-zinez.com/articles/index.html -
http://www.ideamarketers.com/ - http://www.ezinearticles.com/
8. Autoresponders - These are emails that are sent automatically
to anyone who requests them (triggered by sending them an
email). Autoresponders are great as they work 24 hours a day
without any intervention on your part. Use them to send visitors
free reports, articles, list of links, etc. And add your
branding copy (logo, name, slogan, USP etc.) at the top and
bottom of the autoresponder message, with a link back to your
Web site. Nowadays all good Web hosts provide their customers
with free autoresponders.
If you don't brand, you'll have a hard time surviving on the
Web. If you do brand - properly - you'll have a hard time not
laughing all the way to the bank. And as shown by the above
tips, online branding is not hard to do. Just implement the tips
and you'll be well on your way.
About Author :
Said Rouhani is the owner of All-About-Making-Money-Online.com -
a free resource showing you exactly how to make money online,
without the hype: http://www.all-about-making-money-online.com/
Subscribe to his newsletter and get a FREE home biz ebook:
http://www.all-about-making-money-online.com/newsletter/