08 Mar 2008 12:28:06 | Susan Friedmann
Which of the following do you expect to see on the trade show
floor:
A) A high-tech video display, showcasing exciting new products
B) Signs directing you to a mini-seminar taught by industry
experts
C) A scantily-clad blonde bombshell, handing out brochures
A and B won't surprise anyone, but increasingly, we're seeing
more and more of C.
After all, sex sells. It's one of those marketing 'facts' that
everybody knows. Certainly the media reinforces this idea,
bombarding us with dozens of scantily-clad women in every
possible commercial outlet, hawking everything from light beer
to garden tractors. All these high-priced ad executives must
believe using gorgeous models to promote their products works.
On the trade show, too often this translates into go-go dancers
and supermodels lounging in the aisle. They get attention,
certainly - I've seen throngs of men gather around these booths
- but does this attention translate into sales? Does erotic
enticement equal exhibiting success?
It might - but only if you recognize that using sexually
appealing spokespeople to attract attention to your exhibit is
one component in a cohesive, coherent marketing strategy. Booth
babes, as they're known, are more than just 'eye candy'. They
should have a clear, defined role in your marketing plan.
Additionally, it is imperative that companies use this
particular strategy very, very carefully. It's not right for
everyone. There are a number of factors to consider, including
what type of product or service you're promoting, your corporate
image, and current or future branding plans. You also must take
into account where you are exhibiting. What might get you thrown
into jail in Paducah would be par for the course in Tokyo.
The Japanese have completely incorporated booth babes into their
marketing culture. It is taken for granted that the automobile
and hi-tech industry, for example, will use attractive women to
draw the crowds. It's considered the first step to developing a
relationship with a new customer, both by attracting his
attention and showing a willingness to deliver what he wants and
expects.
However, business in America and Europe is not as heavily
male-dominated as it is in Japan. More and more women are
assuming higher levels of power and prominence within the
corporate world, and they may be 'turned off' of your company by
the sight of a marketing ploy that blatantly objectifies women.
This can be true even if your products and services are bought
and used primarily by men. You might be surprised by the female
influence in the most testerone-laden industries. Using booth
babes is definitely a risk.
Is it a risk without rewards?
Again, it depends on your goals. If you are using your time at
the trade show to introduce a new product, for example, and
simply want to attract lots of people and press informational
literature into their hands, a booth babe might work. Of course,
you're running the danger of attendees remembering the buxom
brunette and forgetting your company's name...but you'll have
handed out a lot of brochures.
You may be able to retain booth babe talent skilled at
'pre-screening' attendees and gracefully directing qualified
visitors to speak with your sales staff. However, talent like
this is hard to find. If your goal for the trade show includes
engaging attendees in meaningful conversation in order to
determine their wants and needs, thereby beginning a business
relationship, using less than superlative booth babes may
actually impair your booth staff's performance. They are
distracting, and will attract far too many people who have no
interest in your products or services.
Every company has an image. This image might be high-tech and
edgy, or old school conservative. It speaks volumes about the
company, and is a valuable intangible asset. You'll want to be
careful before playing 'Beauty and the Brand'.
What does hiring booth babes do to a company's image? In some
cases, it enhances it. Could you imagine Playboy Enterprises on
the trade show floor without the trademark Bunnies? St. Pauli's
Brewery has made the curvaceous blond St. Pauli Girl a central
part of their marketing plan. In each instance, having
appropriate representation at a trade show would be completely
appropriate and reinforce the brand's image.
On the other hand, Merrill Lynch doesn't need booth babes.
There's nothing inherently sexy about investment banking - and
more importantly, would you want the financial services of a
company represented by string bikini wearing party girls? The
disconnect is immediately apparent.
Many companies fail to think this through. Before you decide to
hire booth babes, ask yourself, "How does this strategy reflect
the image I want people to have of my company?" Remember, many
people view booth babes as an extension of a cheap and tawdry
marketing plan. If this clearly and positively mirrors the image
you want to project, by all means, have booth babes. However,
the other 95% of the marketplace may want to rethink their
decision.
There are many, many other creative, appropriate ways to attract
attendees to your exhibit. People have come to the trade show
looking for new products and ideas, and more importantly,
solutions to their problems and challenges. Concentrate on
giving them that, and you'll have more satisfied customers than
any booth babe can deliver!
About Author :
Written by Susan A. Friedmann,CSP, The Tradeshow Coach, Lake
Placid, NY, author: "Meeting & Event Planning for Dummies,"
working with companies to improve their meeting and event
success through coaching, consulting and training. For a free
copy of ExhibitSmart Tips of the Week, e-mail: susan@thetradeshowcoach
.com; website: