08 Mar 2008 12:27:47 | Eric Garner
Individualism is the hidden threat to teamwork. At any time, the
pull towards individualism may outweigh the pull towards
teamwork and lead to the break-up of the team.
Here are 7 of the most damaging threats to teamwork. Learn what
they are and, if you care for your team's survival, act swiftly
to slay them.
1. Individualism. Teams survive and thrive on the individual
contributions people make, but unless they are properly
channelled into the overall needs of the team, individual effort
can become individualism.
Individualism means putting one's own needs ahead of those of
the team, even by using the team to advance oneself. In this
way, the cohesion of the team can be seriously undermined. A
good team allows all its members room to breath and space to
grow and be themselves.
"Teams should be like wild ducks: individually autonomous, but
when something needs done, they fly in formation, giving warm
air and uplift to each other."
2. Stars. Stars are those people whose personal contribution in
the team is greater than the rest.
Stars exist in all sorts of teams. In teams of dogs pulling
sledges across the Arctic, it was found that in the best teams,
there was usually one dog that pulled up to 20% more than the
rest. The efforts of the star dog encouraged the rest. As long
as stars stay team-focused, they can act as role-models to
others, until someone else becomes a star in their turn. When
stars become self-focused, however, - what some have called the
"prima donna syndrome" - they may use the team to promote
themselves into higher positions.
Research has shown that when stars receive favours, privileges
and rewards not available to the rest of the team, overall team
performance declines.
3. Passengers. Passengers are those who use the team for a free
ride.
Latané found that when individual contributions cannot be
assessed, people believe they can free-ride. He found that for
every new member of a tug-of-war team the rest pulled 10% less
hard.
Passengers can be carried by the team only for so long: in time
the rest of the team will find them out and either throw them
overboard or follow their example. In this case, the team will
disintegrate.
"One unco-operative employee can sabotage an entire organisation
because bad team spirit is more contagious than good team
spirit." (Robert Half)
4. Gender. Research into team performance indicates that there
may be differences in team effort due to the gender make-up of
the teams.
Helmreich and Spence in their 1983 research found that men are
motivated in their work by comparing themselves to others whom
they may see as the opposition. Women, on the other hand, were
found to use the team more to express themselves and to
communicate.
Here are some other team differences: · men like clearly defined
team roles; women are happier when they are less clearly defined
· men find difficulty in asking for help from others in the
team; women don't · men feel empowered by rows in the team;
women feel diminished · men enjoy pointing out their teammates'
mistakes; women don't.
5. Cliques. A clique is a group within a group, usually formed
to pursue their own aims which may be at odds with those of the
mother group.
The word "clique" is thought to derive from the French word
"claque". A claque was a specially-hired group of people who
attended openings of plays and operas and, in return for money,
clapped (claquer) or jeered according to who was paying them.
In his research into teams in 1986, Duchon found a high
prevalence of inner and outer teams, or cliques, in teamwork.
The inner circle, who were often female and senior team members,
were more trusted by the team leader and so were given more to
do with higher rewards as a result. The outer circle were given
less to do and received only ordinary benefits.
6. Unresolved Conflict. Conflict between people is inevitable
when they work closely together. In strong, well-led teams,
conflict can be the basis of win-win solutions which can benefit
the team and the individuals in it. When left unresolved,
however, conflict can undermine the team's morale.
The following are signs of unresolved and unhealthy conflict: ·
counter-dependency, in which authority is opposed or resisted ·
domination or power struggling · pairing-off and clique-forming
· blocking, such as timewasting, petty criticisms, pointing out
snags, returning to old topics · withdrawing from any team
involvement, except the bare minimum.
7. Lack of Team Rewards. It is often thought that the general
conditions of the workplace, such as the facilities and
amenities that everyone enjoys, are sufficient to act as team
rewards. But they are not. People often take these for granted
and look for other reasons for putting the team first. If an
organisation wants its teams to excel, it must therefore make
team rewards as valuable to the individual as individual
rewards.
Team rewards can include: · showing interest in what the team
does · acknowledging and praising examples of good teamwork ·
diverting resources to teams not individuals · organising around
teams not individuals · giving teams more say · bonuses based on
team results · building team spirit so that membership of the
team is a reward in itself.
Building great teams isn't so much about finding some magic
recipe that will turn an assorted bunch of people into a team.
The desire to bond is a natural one in all human beings. No,
that's not the issue. The issue is: are you prepared to put
teamwork before individual work? If you are, you will quickly
slay the 7 dragons of individualism and create teams that are
out of this world.
About Author :
© 2005, Eric Garner, ManageTrainLearn.com