Tucson, AZ (August 27, 2004) – NextWest, Inc., Booth 339, a leading manufacturer of IP-based business telecommunications and contact center systems today announced the availability of its next generation PCXi and NextContact Call Center Solutions at ACCE 2004. NextWest’s rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.

NextWest's PCXi IP Communications platform brings together all of the advanced PBX features with sound, reliable Voice over Internet Protocol (VoIP) solutions. NextWest's NextContact Call / Contact Center solution open's the door for full feature inbound / outbound calling while their predictive dialer & Automatic Call Distribution (ACD) modules provide best of class call blending.

”NextWest's PCXi combined with NextContact creates the most advanced fully integrated IP Communications platform available on the market, said NextWest COO Matthew Morales. “ACCE 2004 is the perfect venue for demonstrating our quality and reliability to the marketplace.”

“We’re excited about NextWest’s announcement,” said Joy Cerequas, ACCE 2004 Executive Director. “Their decision to release this information here is an endorsement of ACCE 2004 as a key industry event. That’s why we created it. It’s a showcase for the very latest product and services innovations. That’s what people come here to see and learn about… and buy.”

ACCE 2004 takes place at the Washington State Convention & Trade Center in Seattle, WA, September 13-15, 2004.

Pricing & Availability For pricing and availability, go to http://www.nextwest.com or call NextWest at: 1-877-I-GO-NEXT (446-6398).

About NextWest, Inc. NextWest, Inc., headquartered in Tucson, AZ., is a leading manufacturer of IP-based business telecommunications and contact center systems. Our rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.

With cost-effective solutions that are flexible, scalable, reliable and easy to manage, NextWest delivers uncompromising quality and features resulting in the some of the fastest ROI times in the industry. NextWest’s award winning PCXi and NextContact Call Center Solutions are backed by the world class service and support of NextWest Certified Engineers.

For more information about NextWest Business Phone Systems, IP Phone Systems, Advanced Voicemail, Conferencing Solutions, ACD, Reliable VoIP ( Voice over IP ), Advanced IP Predictive Dialers, IP Telephony, Blended Call Center Solutions, VoIP Call Center Systems, VoIP Phone Systems, IVR, Auto Attendants, CTI, Advanced PBX Features, NextWest PCXi, NextContact or any of our industry specific solutions call 1-877-I-GO-NEXT (446-6398), or visit our website at http://www.nextwest.com .

About ACCE CMP Media’s Converging Communications Group (CCG) produces five trade events each year covering the hottest topics driving the telecommunications industry. These events, including Call Center Demo & Conference, cover the convergence and broadening application of CTI technologies, the Internet Telecom revolution, customer relationship management, the evolution of traditional call centers into web-based, multimedia contact centers, and the use of old economy customer service standards in online transactions. CCG Expos take a leadership role in defining and redefining the future of telecommunications. http://www.CMPevents.com

For information on the CMP Media, Converging Communications Group events and related properties, visit http://www.CallCenterDemo.com, http://www.CCDemoWest.com , http://www.CCDemo.com, or http://www.CMPevents.com. Press and analysts interested in attending the events should contact Marci Silverman (212) 600-3326, msilverman@CMP.com.