25 Feb 2008 08:46:09 | Michael Murray, VP of Fathom SEO
If you're looking for an SEO firm, we recommend that you weigh
10 factors that can save you trouble down the road.
1. Check out their experience. You shouldn't have to try
hard to find samples of their clients or their SEO performance
on individual websites. How competitive are their search terms
that are ranking well on Google? Are the search terms that are
ranking well difficult terms to position--one, two and three
word phrases, or are they easy terms to position because no one
else is using them at all--six, seven and eight word terms?
2. Ask for testimonial letters. Insist on letterheads
from the clients that feature real names, not Fred from
Cleveland or J.T. from New York. Call these references and ask
them questions about the SEO performance of the company you are
considering.
3. Ask them to document their process. What policies and
procedures do they follow? Are they consistent? Do they stay
away from unethical procedures that could put your site in
jeopardy with the search engines?
4. Get staff credentials. Find out who is doing the work.
You really need a team of people - no one person can be
proficient in every area of server administration, programming,
marketing, writing, link building and more. Get to know the team
a bit.
5. Be suspicious of money back guarantees. Unless it's
super-clear, you have to wonder about the details of the
guarantee. If a firm offers one, including Top 10 placement, ask
them to elaborate. Which key words are included? Just one Top
10? Do they plan to achieve Top 10 rankings among natural
results or pay-per-click? Are the Top 10 listings associated
with your web site or a supplemental web site the SEO firm
controls?
6. Get pricing information. Is the SEO contract for
hourly, monthly or annual services? Get prices from a few other
firms as well, but be aware that the scope of services may vary
greatly from firm to firm. Insist that the firm you're
interested in explain why it charges more for services, if
that's the case.
7. Ask about reporting. How many keywords will the firm
handle? How many pages? Find out whether you'll be able to
access the latest data about your project. How often is it
provided? What's included? Some firms just send a ranking
report. What other details can you expect in terms of the
overall strategy, next steps, web site traffic and conversions?
8. Determine the firm's ethical standards. What are the
firm's practices when it comes to ethical standards and
practices? How far will they go? How do they view doorway pages,
cloaking and keyword stuffing?
9. Know your objectives. You need to have some idea of
what you want to accomplish when selecting an SEO firm. Do you
simply want to promote your brand? Do you want to increase
visitors and push traffic to retailers? Do you want to improve
online sales? Which categories of products will matter the most
in your campaign?
10. Come up with a budget. You can submit your web site
pages (not optimized) for free or through services that cost
well below $100. Optimizing is another matter--It's going to
cost money. Have some flexibility--the level of service and the
firm's expertise will determine whether you pay hundreds of
dollars or well over a $1,000 a month.
About Author :
Michael Murray is vice president of Fathom SEO, a search engine
optimization firm in Cleveland, Ohio. A member of Search
Engine Marketing Professional Organization (SEMPO), he also
authored the white paper, "Search Engine Marketing: Get in the
Game."