23 Feb 2008 07:22:53 | Elizabeth McGee
For anyone contemplating starting an online business the
question of the day is what to sell online. You not only need to
know what to sell on the internet but you need to know what
sells well.
There are many specific answers when it comes to this question
but probably the best answer is people buy products online that
they don't need to smell, touch or examine. They want products
that they are fairly familiar with or products that don't carry
an element of surprise upon receiving them. In other words, they
have a pretty good idea of what it is they are getting.
For example, Amazon.com does very well because there's no more
mystery to buying a book online than if they were in the book
store purchasing the book. You can't feel or touch a book online
but the internet might even be better because it offers reviews
and ratings that you may not get in a bookstore. Also, shipping
is generally fast and easy. This concept also holds true for
music, videos and CD's. They all sell very well online.
Travel sells well online. Using the internet is easier than
making a trip to the travel store and again, you know exactly
what you are getting. The internet also makes it easy to
comparison shop for the best ticket prices. Offering comparison
shopping is a key factor to a successful business online and the
internet has been a huge success in this area.
People often go to the internet to buy what is familiar.
Electronics are hot categories for consumers but some don't do
as well online because buyers like to feel them, turn them on
for clarity and test all the features of the product. Unless
someone has seen a particular item in person, tested it out and
knows exactly the style and model it is that they want, they're
not as likely to go shopping online and buy it over the
internet.
Items that are hard to find sell well online. If you offer a
unique product that can't be found in stores people are more
likely to purchase online. This is especially true for the more
rural areas of the country where it's harder to find certain
products. Here people will turn to the internet to find what
they need.
For all other products there is virtually very little that does
not sell online nowadays. Of course some things sell better than
others. For example, it makes sense that common products that
you can buy at the local store don't sell well online, but if
you can identify unique products and focus those products to
their target markets you may have a winner.
Anyone can experience healthy sales for any product sold online
by following some of the guidelines that make sales a success.
Ease of shopping. You have to make it easy for the online
shopper. Your site has to be set up so that the shopping
experience and checkout aren't frustrating. If you've ever
bought anything over the internet think about what it is you
liked or didn't like about the experience. Certainly don't offer
what you didn't like and make what you did like even better.
Clear information and quality pictures or photos. Always provide
as much information about your products as possible and always
post a clear picture or photo. If the photo isn't of good
quality then your viewer won't consider you a quality site. Get
them as close to touching, feeling and smelling the product as
possible.
Fast or free delivery. Provide shipping information to your
viewers somewhere on your site. Don't force them to place the
order to find out how much shipping is. Be upfront about the
costs. If you offer free shipping, post that as an advantage on
your front page. Recent reports show that free delivery is the
third most important factor in attracting repeat customers. The
first two were online security and price.
Always include an 'About' page. Your about page should have your
business name, address and a phone number. What sometimes tips
the scales in your favor is the ability for people to find out
who you are and where your are. They need to feel they are
dealing with someone honest and genuine. They want to know that
they can contact you if necessary.
Provide security shopping Use secure servers for ordering and
post your security measures plainly.
Offer competitive pricing. Do your research and offer pricing
that will appeal to your buyers. If your price is higher than
your competitors explain why and what features or quality
measures justify your prices.
About Author :
Elizabeth McGee has spent 20 years in the service and support
industry. She has moved her expertise to the world wide web
helping businesses find trusted tools, enhance customer service,
build confidence and increase sales. You can contact Elizabeth
at mail@pro-marketing-online.com or visit her website at
http://www.pro-marketing-online.com