23 Feb 2008 03:22:00 | Duncan Elliott
You probably already know that mobile phone retailers are
falling over themselves to better each others deals. You will
see many websites and high street shops advertising free or
discounted line rental offers for 6, 9, 12 even 14 months.
So how can the dealers make these seemingly crazy offers? First,
you need to understand how the dealer gets paid and how the
mobile phone industry works (just a little bit). The dealer gets
paid by the network, based on what price plan (tariff) he
connects the customer to; a higher price plan means more money
for the dealer.
Dealer Profit
Then the dealer must pay for the cost of the phone. A high
quality and expensive phone means less profit for the dealer.
The difference between the tariff commission and the cost of the
phone gives the dealers gross profit.
However, the dealer must then pay any cashback money from this
remaining commission. The dealer basically is 'betting' on how
many customers will claim their cashback money after the stated
6th/12th month (or as given); the lower the percentage of
customers that claim, the higher the dealers profits. The higher
the percentage claiming, the closer the dealer comes to going
bust!
It is a fact that many are actually offering deals to customers
that do not make them any money at all, and may make a loss. So
how can they make this work?
Retailer goes bust without paying customer
The worrying problem is that some do not make it work, and have
gone bust. Less reputable and unstable companies have not got
the balance right and had to pay out so much cashback that they
simply do not have the money in their coffers to pay, and have
closed shop leaving the customer without their cashback money.
In 2004 Mobile Republic went into administration allegedly for
this very reason, and left many customers without their cashback.
Take the benefits of cheap offers but miss the problems
So how do you avoid this disastrous situation?
In short, use a reliable company that has good business
history. For example, the Carphone Warehouse has been
established for over 10 years, as has Mobile Phone World, the
company behind www.2u.co.uk.
It is important not to be seduced by the attraction of
too-good-to-be-true offers from companies that have not been
established for a long while - it is quite likely that they
might go bust before you have had your cashback monies.
Check the small print
It is also vital to pay great attention to the Terms and
Conditions of the cashback redemption procedure. Most require
you to send in your mobile phone bill for your (eg) 6th month of
connection within 28 days of receipt.
There for a reason
This is not just petty procedures to make it harder for you to
claim … it is because the dealer will receive a clawback of
their tariff commission if the customer does not pay their phone
bill within the first 6 months, or changes to a cheaper tariff.
Sending in the bill gives the dealer proof that you are still
connected and still on the same tariff.
Get the Best Deal - Safely
So 2 Top Tips: How to seduce your wallet with the best deal -
for the long term:
1.Only choose from well established phone retailers such as
Carphone Warehouse
2U Mobile
Phones - www.2u.co.uk
The Link
Phones 4U
2.Read closely, print out and keep the cashback redemption
Terms and Conditions so you can follow them to the letter in
claiming your cashback
With this information you can now search the internet for the
best mobile phone for you.
About Author :
Duncan Elliott has been in the mobile phones
industry for over 4 years, and is now involved in communications
for www.2u.co.uk. 2U offers
market-leading offers to customers and also offers cash
commissions to affiliates, and those who recommend 2U to friends
and family. For more info please click here