23 Feb 2008 03:21:29 | Stephen Bucaro
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---------------------------------------------------------- Don’t
be a Victim of Online Auction Fraud
By Stephen Bucaro
The Internet Fraud Complaint Center (IFCC) reported that last
year 7.7 million dollars was lost through online auction scams.
The actual losses are much greater. Most auction scams are not
reported because they involve only small amounts of money.
Most auction Web sites are aggressive at fighting fraud. eBay
has a fraud investigation unit that has helped them hold down
fraud to only .01% of its transactions. If you paid for an item
and never received it, or if you received the item but it was
less than what was described, eBay's Fraud Protection Program
will reimburse you up to $200, minus a $25 processing charge. In
order to qualify for Fraud Protection coverage, you must submit
an Online Fraud Complaint with eBay after 30 days and before 60
days from the time the auction ended.
After making a purchase, buyers can leave feedback about their
experience with the seller. Before you bid on an item, check the
seller's feedback profile by clicking on the number next to the
their User ID. There is also a feedback forum and discussion
board.
Below are a few actions that you should take to protect yourself
from Internet auction fraud.
- For a high cost item use an escrow service. - Avoid sellers
who request payment by electronic transfer. - Never provide your
Social Security Number or Drivers License Number. - Verify the
delivery data and the sellers return policy. - Review the online
feedback on a seller. - If the seller is a business, check with
the Better Business Bureau www.bbb.org. - Prefer sellers who
accept credit card payments. When you use a credit card to pay
for a purchase, federal law limits your liability for an
unauthorized charge to $50. You can also request your credit
card issuer to make a charge-back. - Be cautious about buying
from a seller in another country. If you buy from a seller in
another country, understand the difference in laws governing
auctions between that country and the US.
If you become a victim of Internet auction fraud, you can submit
a complaint report with an online form at the IFCC Web site
www.ifccfbi.gov. The IFCC will review your complaint and refer
it to the proper law enforcement agency.
Internet Auction fraud is a large and growing problem. Take the
measures outlined above to prevent yourself from becoming a
victim.
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