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22 Feb 2008 03:51:47 | Dorene Lehavi
A series of articles exploring the seven critical areas that can
indicate a partnership is in trouble. The 6th C: Changing Vision
In order for a business to be a success the vision and mission
must be reflected in all aspects of the structure, the culture
and the strategy by which business is conducted. Contained in
these are core values and principles set forth by the owners and
leaders. If there are discrepancies between any of these, I can
assure you there will be problems. There are two parts to
vision. One is the partners' vision for the business and the
other is each partner's personal vision for their life. The
personal vision of each should be in sync with the vision of the
business and enhance it. Obviously it is important to have
clarity of both before entering the partnership and to revisit
them periodically as they may change over time. For example,
Justin and Romero were partners in a chain of do-it -yourself
stores for about 15 years. The vision the business fulfilled was
to provide easy access to low cost supplies for homeowners in
various locales who were involved in do-it-yourself home fix up
projects. One-stop shopping at discounted prices. They were
quite successful and over the years added a significant number
of stores to their chain. There was a 20 year age difference
between the partners, and that seemed to have served them well.
Justin was younger and more of a risk taker; Romero was more
cautious. They respected each other's opinion and were able to
create a balance in their decision making around the business.
Investments of profits, adding new stores, dealing with
suppliers, changing their inventory focus based on changing
markets over the years were easy discussions for them. About 15
years later Justin decided it was time to take some major risks
by adding additional services such as a food and household
supply division and a pharmacy. Justin was interested in a much
broader base of customers. This would not only change the focus
of their clientele, but also vendors, marketing strategy and
ultimately taking risks previously avoided. At the same time,
Justin was eagerly ready to move into this new level of
business, Romero was thinking of retirement. He was becoming
more cautious and did not want to forge ahead with new risks.
Obviously the changing perspective of the partners' personal
goals created a dichotomy of opinion regarding the previous
agreement of the purpose and vision for the business. The
resolution emerged through coaching sessions. The communication
between the partners had always been open and respectful of each
other. So in this situation the goal of finding a win/win
resolution and a carefully crafted plan designed to end the
partnership was not too difficult. A buy-out of Romero based on
their original agreement with some new amendments took place and
Justin found a new partner with whom he could implement his plan
for the future. In another example, Thomas and Fred were excited
to be launching a new internet business. The vision for the
business was to provide a unique means of networking geared to
members of the fitness industry. It would enable people in that
industry to find both employment and services supporting their
industry. It also allowed new participants to feature their
products. A particular mode of qualifying for the service would
insure the trustworthiness of those benefiting from the service.
Thomas and Fred had been friends since high school and were very
close. They got along well and had no doubt they were a good
match as business partners. For the most part they were both in
total agreement about the vision, structure and strategies
needed to fulfill their plans. In their first coaching session I
asked them each how they saw their future 5 years down the line
in relation to the business. Thomas envisioned a highly
successful company that would achieve market value and go public
in a year. By then he would be married and have a family, able
to live well, vacation a lot and be quite affluent. The business
would be there to provide at that level for his family for many
years to come until he decided to retire. He envisioned passing
the business on to his children if they wanted it. Fred said in
5 years he saw the business as being a financial success worth
many millions and at that point he would want to sell it as a
public company and move on to something else. He had no
intention of marrying or making a life long career out of this
particular idea. They looked at each other in amazement. Until
that moment both had assumed they knew each other very well and
were on the same page. This difference in their personal life
visions was certainly workable. It simply meant they now had a
new dimension of knowledge about each other and that the
partnership agreement between them could be written with more
wisdom, minimizing surprises down the line. Your vision is a
picture of your purpose, whether it be personal or for your
business. A purpose gives your life meaning. Your business also
must have a purpose if it is to be a source of fulfillment and
satisfaction. Partnerships are very much like marriages and
likewise, the relationships between the partners need to be
handled with the same detailed care. When a change in vision
occurs, it can tear people away from each other. The key in
partnerships as in marriage is to constantly talk openly. In a
business the key to talking is to always hold the commitment to
the business and the partnership as a given. When partners have
maintained a close and open relationship the concern and care
for each by the other is also a given. So when differences occur
they can be managed in a manner that provides a win/win outcome.
The examples I used focus mainly on changes in personal vision,
however, personal vision can have a direct effect on business
vision and vice versa. If the vision of a business is subject to
changes due to market, societal or global trends, business
partners can be faced with the same challenges to reconcile
competing or evolving business purpose. Communication and
commitment are always keys to success.
About Author :
Dorene Lehavi, Ph.D. is principal of Next Level Business and
Professional Coaching. Dr. Lehavi offers a complimentary
coaching session so you can experience how coaching can work for
you. Contact Dr. Lehavi at Dorene@CoachingforYourNextLevel.com
or on the web at Http://www.CoachingforYourNextLevel.com
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