22 Feb 2008 03:51:33 | Rito Salomone
Spoofing refers to the ability to disguise the originating
caller identification number when placing a telephone call. The
calling party may select an alias or dummy number to appear on
the called party telephone display.
Proponents of this technology laud its uses for law enforcement
and private investigators. They claim the technology protects
agents from being discovered in undercover operations. Agents
can freely make pretext calls to criminal elements by using
caller ID spoofing. A pretext call is one that allows law
enforcement to solicit information over the telephone by
representing themselves as someone else.
Caller ID spoofing is now marketed by a number of websites to
any business or individual who wishes to subscribe to the
service. Individuals can hide or mask the call origin with
whatever number they desire. This guarantees anonymity.
Collection agencies or government tax agencies often find it
difficult to reach defaulters. This service could help these
companies contact an individual using call screening.
Critics of the caller ID spoofing claim that using this VoIP
phone service makes it easy for scam artists to make it appear
that they are calling from another phone number.
Jokesters could masquerade their caller ID as The Oval Office,
Ed McMahon or Paris Hilton. Hackers and con artists could
utilize spoofing to break into unsecured voice mail boxes that
rely on caller identification for authentication. For example,
Secure Science Corporation discovered that hackers could use
caller ID spoofing to break into the voice mailboxes of over 15
million subscribers of wireless service provider T-Mobile. The
company scrambled to add an optional pin code authentication to
thwart tampering.
Criminal elements could utilize caller ID spoofing to reverse
the tables on law enforcement, harass victims and break into
interactive voice response systems that use the caller's phone
number as authentication. A child molester could contact a home
and disguise number as a parent's work number. An alarm company
or emergency response dispatch could be contacted and reassured
of false alarm by a burglar breaking into a premise.
Methods and kits on how to emulate and display spoofed caller ID
messages are now available on the Internet. Anyone with a
general understanding of the concept and a compatible modem can
construct a device that will provide caller ID spoofing.
In the end, caller ID spoofing, like any other technology does
have some merit especially for law enforcement. However this
technology is very easy to use unethically and perhaps
criminally. The lesson here is don't trust caller id display. If
you are unsure of the caller id information of a suspicious
caller, take the number down, return the call or alert
authorities.
About Author :
Rito Salomone is the president of Resource Software
International Ltd. (RSI). He has 17 years experience in the
field of communication management solutions.