22 Feb 2008 03:51:33 | Stuart Urwin
I used a combination of an email campaign and attendance at a
Trade Show recently to get a 14.8% success rate for a client.
Here's how it happened.
The Trade Show --------------
I attended a major trade show recently, the International Online
Show in London. I wanted to follow up a very successful email
campaign I had put together for a client.
The client is an information consultancy, who wanted to extend
their operations by obtaining a small number of representation
agreements in Scandinavia.
The Online Show, a Business to Business show held in December,
focuses on Online Information and the Internet.
It consists of meetings and seminars, together with an
exhibition which brings together the major information suppliers
from around the World - online hosts, major publishers, software
houses, a few ISPs, and so on.
The Show visitors are information users - 20,000 or so
information professionals, librarians, end users, consultants,
academics and students - from all over the World.
It's an event where the exhibitors are keen to show their latest
product offerings, to meet customers and to investigate the
possibilities of forging new deals.
I wanted to use the Show as a way of meeting several companies
on one trip, and in one place. The alternative would have been a
number of expensive trips to several parts of Europe and the
USA.
The Email Campaign -------------------
First, we sent out a mailing shot, by e-mail, to 54 companies ,
who we thought would be interested in being represented in
Scandinavia.
8 organisations responded to the mailing, all of whom wanted to
meet at the Show. That's a response rate of 14.8% - a great
performance.
8 meetings were held, all of which were followed by offers of
representation agreements.
The client is now following up with the offers of most interest.
------------------------------------------------- So, why was
this specific campaign so successful? Here are some of the
reasons: -------------------------------------------------
1)HIGHLY TARGETED The campaign was highly targeted - at just 54
companies, from the USA and other parts of Europe, who we knew
were not represented in Scandinavia.
2)SPECIFIC EVENT It was aimed at a particular event, the
International Online Show, where we knew a number of relevant
prospects would be attending.
3)SOMETHING VALUABLE TO OFFER It was aimed at companies who had
an interest in selling online information services to the
business and academic sectors, where my client had a wide range
of existing contacts.
4)GOOD TIMING The timing was good - it was sent out in the week
before the Show, when the exhibitors were absolutely focused on
what they wanted to get out of the Show.
5)MANAGEABLE FOLLOW UP The number of companies approached was a
manageable number, and resulted in a number of successful
responses, which could all be followed up in the 3 day duration
of the Show.
6)REASON TO SAY "YES" The two step approach - a mailing,
followed up with a meeting at a venue they were definitely going
to attend, made it easier for them to say "yes" to a meeting.
7)DEMONSTRATION OF CREDIBILITY The subsequent meeting was an
opportunity to demonstrate credibility and confidence in the
client's ability to deliver the desired result - new business
from Scandinavian customers.
8)POWERFUL SALES LETTER And the Sales letter was a powerful
invitation from an organisation with access to a customer base
that each of the companies would like to reach, without them
having to devote expensive resources to starting from scratch.
It needed to be good. It was being aimed at business
professionals, who are notoriously difficult to persuade.
You can see it here at http://www.informationcity.com
I highly recommend this combination of trade show and email
campaign. With a little thought, I'm sure many of you can mould
such a strategy to your own business circumstances.
About Author :
Stuart Urwin is a business and internet consultant. He is also
the publisher of "Information City", the FREE electronic
newsletter, which gives specific pointers to the Internet
resources you need to make better business decisions every day:
Grow your company. Sell more. Save money. Manage your business
more effectively. http://www.informationcity.com To contact
Stuart, mailto:stuarturwin@informationcity.com