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22 Feb 2008 03:51:01 | Peter Peterka
The simple answer is to improve your business methodology so
that you reduce defects, thus reducing costs and increasing
quality, thus increasing efficiency and ultimately, customer
satisfaction and loyalty.
The fundamental objective of the Six Sigma methodology is the
implementation of a measurement-based strategy that focuses on
process improvement and variation reduction through the
application of Six Sigma improvement projects.
In essence, Six Sigma is a business improvement strategy. It
seeks to identify, reduce, and eliminate defects from every
product, process and transaction. It uses a structured systems
approach to problem solving and strongly links initial
improvement goal targets to bottom-line results. Six Sigma is a
way to achieve strategic business results.
When an organization undertakes Six Sigma they will see distinct
and measurable benefits through standardized improvement
methodology. Productivity will increase, cycle times will be
reduced, processes will have higher throughput, defects will be
reduced, and high levels of outgoing quality will be achieved.
Across the organization, a set of techniques and tools will be
in place that will simplify improvement efforts, greater
customer satisfaction and dramatic improvement in the
"bottom-line."
Six Sigma means having no more than 3.4 defects per million
opportunities, or 99.99966% high-quality, in any process,
product, or service. Implementing the Six sigma management
philosophy and process aims to achieve the six sigma level of
3.4 defects per million opportunities or less. Although zero
defects is the goal, as a measure, Six Sigma will drive a firm
toward achieving higher levels of customer satisfaction and
reducing operational costs.
More importantly, Six-Sigma provides a systematic, disciplined,
and quantitative approach to continuous improvement. Through the
application of statistical thinking it uncovers the nature of
business variation and its affect on waste, operating cost,
cycle time, profitability, and customer satisfaction.
Six Sigma.us is a leading consulting firm supporting companies
implementing the Six Sigma Process by offering Six Sigma
Training and Six Sigma Consulting. We can show you how
implementing Six Sigma process can help you learn more about
your business processes and improve your bottom line.
About Author :
Peter Peterka is the Principal Consultant in practice areas of
DMAIC and DFSS. Peter has eleven years of experience performing
as a Master Black Belt, and has over 15 years experience in the
industry as an improvement specialist and engineer working with
numerous companies, including 3M, Dell, Dow, GE, HP, Intel,
Motorola, Seagate, Xerox and even the US Men's Olympic Team.
Visit his website at 6sigma.us
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