21 Feb 2008 10:37:54 | Nicki Keohohou
Phone Phobia? Here are a few tips to help get you on the phone
so you can call to offer a show, schedule a private appointment,
and gather referrals.
ˇPut yourself in a positive frame of mind before you make the
call and transfer your enthusiasm to the person you are calling.
ˇThe first fifteen seconds sets the tone for your entire call.
Your most effective introduction is one with professionalism and
warmth.
ˇBe polite and show respect by asking "Is this a good time for
you?"
ˇEveryone wants to feel special, so in the beginning build
rapport by offering a sincere compliment or asking about her
family or a special interest.
ˇUse recommended scripts and dialogue provided by your company.
They are included in your training material because they have
worked well! Set a goal to use the script as is for at least six
calls and only after trying it as is change it to suite your
personal style.
ˇGo for it! You made the call - now make the most of the
opportunity by offering to:
1) Save them money by mentioning a special offer or suggesting
they hold a show/party and earn free products and discounts.
2) Earn additional income by helping them start a home-based
business with your company.
3) Share the product or the business opportunity with a friend.
Offer a referral incentive for any leads they provide who end up
joining your team.
ˇNo matter what the result always ask for a referral by saying,
"Who do you know who needs to do some gift holiday shopping or
who would like to have some additional cash?"
Set Yourself Up For Success Every month you have a new
opportunity to make a difference in your business. But you can't
make a difference if you do not make contact with the lifeline
of your success: your customers, hostesses, and people within
your circle of influence.
In fact, for many direct selling leaders their success each
month is in direct proportion to the time they invest in making
customer calls the first few days of the month. Plan time right
now to contact EVERY previous customer and hostess.
1)Gather your customer records so you have what you need at your
fingertips.
2)Select key dates on which you?d like to hold shows and
schedule opportunity interviews.
3)Have the customer service dialogue from your manual where you
can reference it.
4)Have product literature and order forms available.
5)Make a list of what you want to share during the call; check
to see how they are enjoying their products and make suggestions
for the future.
6)Take a moment to review your goals and visualize your success.
7)Pick up the phone and start dialing!
Be persistent! It may take ten calls to get the response you
want. This article has been provided by Nikki Keohohou who is a
Co-Founder of the Direct Selling Women's Association. The
Association offers a community web site where direct sellers
enjoy 24-hour access to industry specific information and
resources designed to help them successfully manage their
business. Discover this one-of-a-kind, all-inclusive
business-building resource at www.mydswa.org or contact them at
info@mydswa.org.
About Author :
This article has been provided by Nikki Keohohou who is a
Co-Founder of the Direct Selling Women's Association. The
Association offers a community web site where direct sellers
enjoy 24-hour access to industry specific information and
resources designed to help them successfully manage their
business. Discover this one-of-a-kind, all-inclusive
business-building resource at www.mydswa.org or contact them at
info@mydswa.org.