21 Feb 2008 01:09:08 | Greg Keins
This article briefly describes most popular places on the net
where help, advise and answers on required questions can be
found. Overview of Search engines, meta search engines,
electronic libraries, forums, online help boards and more.
1. Search engines
Google.com, yahoo.com - they represent one of best known search
engines. SEs holds huge databases, for example google currently
have more than 3 milliards records, to be able to process this
information quantities server farms are used with thousands of
computers. Search results contain pages where lookup words were
met. Every SE has its own algorithm on what pages best much
search criteria but all of them have aim to show most relevant
results for user. SE weighty advantage is that search industry
leaders have their databases filled by milliards of records
referencing existing web sites on the net, but they require from
user to know most part of answer and some search experience to
be able to type in correct keywords, otherwise as usually
happens with novice users keywords may be really sensible for
required lookup, turned out to be not that really used by most
internet community in current field. As consequence search
results are far from ideal, usually this are sites similar to
looking-for but not that really useful. Only experience coming
with time and hope on search engines will be more intellectual
in future seems help. Another way is to spend more time on
lookup and parse most of search results (more than first page of
results) this will for sure move near to success. Also exists
meta search engines (they don't have own databases but reuse and
combine existing top search engines results together), they
provide more optimized results and keep only most relative
matches. Hear is list of most popular search and meta search
engines:
Search engines by popularity:
http://google.com http://search.Yahoo.com http://search.msn.com
http://excite.com http://netscape.com http://iwon.com
http://askjeewes.com http://mywebsearch.com http://altavista.com
http://dogpile.com http://infospace.com
Meta Search engines:
http://ez2www.com http://kartoo.com http://surfwax.com
http://vivisimo.com http://webcrawler.com
2. Electronic libraries
Before internet era books was only considerable information
resource available for public use. Library was that last
authority where people feed knowledge and share their ideas and
creative work with others. They still is but now internet gives
excellent possibility to visit most popular world libraries not
leaving your home from a single web page. Library online search
tools gives you possibility to find required book almost at
seconds and download to your PC for using. More and more
libraries converting now their resources to digital format
making life for millions of scientists, creative people and just
readers as ease as they could not ever imagine before. Having
required book on your desktop in digital format saves much time,
standard search function available in any editor program will
find required word or phrase almost immediately. Minimal
requirements are any simple PC and internet connection.
Library of Congress - http://lcweb.loc.gov/homepage/lchp.html
U.S. National Library of Medicine -
http://www.nlm.nih.gov/nlmhome.html The British Library -
http://www.bl.uk/index.shtml Free virtual library resource -
http://www.libraryspot.com/
3. Forum boards
This is for sure more humanized type of information conception.
Any forum board divided into several subjects, where forum users
can post questions. Any single question with follow up and
answers called thread. Threads keep single post history. Person
looking for help, posts message describing problem and usually
within one day some body with god will helps. Most forums have
possibility to turn on auto notification for new responses,
posted by email. Once posted your issue in few or more forums,
checking newly email messages will keep up to date with problem
resolving. Good sign for forum is number of messages per day,
more than 100 is acceptable, as more visitors will see your
request as soon you will get required help.
Hear is few popular help forums:
http://www.htmlforums.com http://www.wordforums.com
http://www.suggestafix.com
4. News groups
News groups is coming from that early times when internet was
not worldwide available. They were available mostly through
bulletin board systems and terminal connections. Now this is
forum type help resource but advantage is there are a lot of
news groups on many subjects and all messages archived since at
least 1994 year. So there is pretty much chances that you will
find already existed same problem with few possible solutions.
There are lot of web interfaces for news groups, but most handy
for me was Google:
http://groups.google.com
5. Online help boards
This is so called human 2 human service. Most major web portals
support this type of service for its own needs, example is ebay
auction. Any answers get resolved immediately via online chat by
ebay support person. Only problem is that ebay and other portals
works only with its registered users and support only their own
issues. But publicly available similar services exists too.
Online help is best possible service for present day, it reduces
lookup efforts from hours or even days to minutes. One of such
boards tested by me was webhelpboard.com. I met there good and
prompt support.
Online help board - http://webhelpboard.com/
6. Documentation
Every product, service or tool coming with user manual and
documentation. This was always best and most smart way to get
issues resolved but major problem is time required to get
acquainted with often tens or even hundred manual pages. Not
rare cases when person just missing so much time. Links to
required documentation can be retrieved by typing yourpoduct.com
url (ex: sony.com, ford.com etc.) and in majority of cases there
are available required manuals and docs at original manufacturer
web site, if not navigate to "Contact Us" form and send request
for help.
Conclusion
From described above seen that guaranteed direction is original
manuals and publications that usually foresee most common issues
and pitfalls but it is for sure require enough free time. From
the other side human 2 human services - online help chat boards
is easiest and most time saving service existing today.
----------------------------- Greg Keins, SEO expert,
codersweb@linuxmail.org (free reprint article - thus far
original content unchanged)
About Author :
SEO expert