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21 Feb 2008 02:01:56 | Anna Kanary
I show my clients a way to answer the question, “So, What Do You
Do?” quickly and effectively. What I sometimes hear afterwards
is, “Anna that works great, people now ‘get’ what I do and say,
'Yeah, I could sure do with help like that’ but they’re still
not hiring me. What am I doing wrong? I get them talking about a
problem and help them arrive at a solution. I then ask if they
want some more coaching. They respond, 'No, I'm fine at the
moment, I'll let you know’. “ Coaches feel tempted to start
coaching right then and there. It’s a natural tendency because
we are good problem-solvers and want to showcase our ability as
competent coaches. Next time someone shows interest in your
coaching, ask questions to discover some of their challenges –
BUT DON’T TRY TO SOLVE THEM at this time. You see…they don’t
need a “freebie” session to be convinced you are a good coach.
They need to hear pertinent questions designed to find out is
troubling or impeding them. Show you care enough to find out the
big picture of what is going on and you’ll peak their interest
in hiring you. The idea is leave people wanting more of your
help. Ask, listen carefully and file their answers in your mind.
Then talk about an ideal solution. Not your solution, a general
ideal solution. Use phrases like: “Wouldn’t it be great if you
felt more confident doing ……” “It would probably be ideal if you
could make better decisions that resulted in …… Is that right?”
Here is another common frustration I hear: “I offer a
complimentary coaching session and even then I don't always
convert them.” What I recommend is to offer a complimentary
coaching assessment session. Where you find out what’s bothering
someone, how bad it is and how committed they are to solving it.
If they are not committed to clearing the problems and moving
ahead or do not have the money, why waste your precious time
(and theirs) going on about how you can help? The simple
question to ask before any coaching gets done is: “How committed
are you to solving this?” If they say “very committed”, then you
can suggest a coaching plan that suits their needs and budget.
You’ll show them that: *You know your stuff by asking questions
that get to the heart of their frustrations *They need your help
- talk about an ideal solution and get their agreement *With
some dedicated coaching from you, they can reach their ideal
solution. *Working with you on X number of sessions will benefit
them in many ways Show professionalism by delving into what is
important to solve and then estimate of the number of coaching
sessions that will help. If a person or organization doesn’t
have the money or determination to clear their issues then we
can safely conclude that they are not our ideal clients and
there are thousands out there who are. Learn more about how Anna
Kanary can help improve your ability to get hired for your
services and attract the kind of clients you love to work with,
by visiting http://www.AnnaKanary.com or join one of Anna’s
high-content, interactive TeleClasses click here to choose the
right one for you. Anna's Upcoming TeleClasses.
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