18 Feb 2008 11:45:20 | John Stanley
In previous articles I’ve often written about the trend towards
lifestyle retailing. This is reflected in trends in the garden
and home improvement industries. But, one of the most dramatic
shifts comes from the pet industry, which is going through
dramatic changes.
Why Pets? Pets aren’t pets anymore, for many people, they are
“child” substitutes. In countries such as China and Japan pets
are actually replacing the child due to government directives to
encourage smaller families.
In the west ‘Generation X’ are starting families later in life
to enable them to develop their careers, whilst baby boomers are
learning to cope with empty nests. The result is both the west
and east is seeing the same, a pet boom to replace children.
This means that the traditional pet store is finding it’s
increasingly difficult to understand the desires of the modern
pet owner and, as in other retail sectors, traditional retailers
are being squeezed out of the market place by global pet
supermarkets and niche lifestyle pet stores who are reading the
market differently. I recently conducted a retail workshop in
Dubai, for retailers from around the Middle East. The Dubai
retail scheme is always interesting, throwing up leading edge
ideas for those interested in retail trends.
The Dubai upper-class enjoy their pets and the pet shop has
become a “to be seen at” destination “Doggy Diner” situated in
one of the up-market shopping malls creates a theatrical window
display by having the shampoo grooming parlor in the window.
Japanese Pet Retailing In Japan, taking the dog for a romp in
the park is a real challenge, due to the lack of space, but pet
sales are booming and as a result lifestyle retailing for the
pet industry is expanding. The Japanese have moved from
artificial pets such as the Tamagotchi (the egg shaped key ring
that hatched an LCD chicken or alien and sold 20 million) to
real live pets. As a result in Japan alone there are 33
magazines (at last count) purely devoted to cat and dog care and
entertainment.
In Japan there are pet café’s, pet clothing designer shops, pet
insurance shops and the list goes on. You can even arrange a pet
wedding! Or rent a pet for $100(US) a night if you feel lonely.
If you already have a pet you can take it to Dog Forrest in
Shizuoka, which is a Disneyland for dogs and then there are dog
vacation resorts such as Dog Petit Resort, the country’s first
hot springs for dogs.
Are you selling pet products or are you in fashion retailing?
About Author :
John Stanley is a conference speaker and retail consultant with
over 20 years experience in 15 countries. John works with pet
retailers around the world assisting them with their
merchandising, staff and management training, customer flow,
customer service and image. Visit www.johnstanley.cc or email us
on newsletter@johnstanley.cc.