18 Feb 2008 05:23:32 | Carole Nicolaides
As a mid-level employee, you’ve been working for the ACME
Company, a manufacturing firm, for the past two years. Your job
performance has been solid, and on occasion, even praiseworthy.
However due to the current economic conditions – poor profit
earnings, massive layoffs and company restructuring, you now
find yourself working for a new boss. Ordinarily reporting to a
new leader would not pose a real problem but this time it feels
different -- management practices have changed. The team
environment has been transformed from one of true collaboration,
honest dialogue and a commitment to problem solving to one where
backstabbing, finger pointing and plain fear are the norms.
Congratulations – you are now under the control of an
“incompetent” leader!
An “incompetent” leader by definition is someone whose action
destroys camaraderie, instill gossip, encourage dishonesty, and
prevent people from speaking freely. “Incompetent” leaders tend
to use their own weapons to get noticed and promoted. They
usually lack vision, interpersonal communication skills and
confidence to resolve conflict.
You might think the term “incompetent” leaders should only be
reserved for those in the company’s upper echelon such as the
Chief Executive Officer of Chief Financial Offer.
After all, aren’t they the ones entrusted with setting the
direction for the entire organization? While this may be true to
a certain extent – CEOs do serve as the “compass” for the
company, but many CEOs are not directly involved in the daily
operations of their organizations. Those responsibilities fall
on the shoulders of senior and middle managers. And, it is the
“collective leadership” of those managers -- their style of
execution, their effective ability to communicate, manage and
motivate their teams that keep companies on course. If a leader
lacks the competency to manage his or her team, then team morale
diminishes, productivity and performance drops, and companies
ultimately fail. What’s worst is the fact that today we live in
a heavy Information Economy where bad news about a company
spreads instantly thereby allowing competitors to profit from
your company’s incompetent leadership. In the quest to attain
“better and cheaper staff,” one would think that organizations
had all the advantages needed to rid their companies of every
single under-performing employee – managers included. However,
nothing could be farthest from the truth. Unfortunately in many
cases, it is the good, high-performing, mid-level employees who
first are shown the door, while ineffective managers – the ones
who really need to take a hike – remain.
For whatever reason these foul apples may have been left behind;
the fact that they are present causes a lot of problems either
through their actions or sometimes through their inactions. The
truth is that “incompetent leaders” have always existed and will
continue to exist despite the best efforts from HR and other
performance improvement initiatives to detect and remove them
before bringing irreparable harm to an organization.
So what can you do to protect yourself and survive working for
an “incompetent” leader? Here are some quick tips:
1. Do not make it a personal matter. This is a hard one, simply
because working for an incompetent boss is such a personal
matter. Remember, that most of these leaders do not have a
problem directly with you, but they too are frustrated and are
shouting loud their own insecurities -- most likely mirroring to
you things that they should be doing.
2. Observe Your Boss. It might sound funny, but notice what is
going on around your boss. In case you’ve known or worked with
your boss before and you observe a sudden change, then your next
step should be to take action right away. The problem could be
as simple as someone asking him something way out of his league,
or someone talking to him about you and your team. Whatever the
reason might be you need to act and confront your boss as soon
as possible. If you do this at the beginning, you might be able
to stop a snowball effect -- not only for you but also for the
entire team. Confrontation does not come easy for most people,
yet if you seek a constructive conversation, have an open mind,
avoid turning it into a personal attack, you might be able to
ease tensions with your boss and also improve his position.
3. Accumulate Facts. Nothing is irrelevant if you work in an
unhealthy environment. You need to make sure that you accumulate
all the things that matter for your career -- the good as well
as the bad stuff. Good things that you’ve done, bad things that
have happened to you, and things that you could have done
better. The key here is to have nothing against you, nothing
that will give people permission to talk about you and question
your character.
4. Know Your Value. You might feel beaten down, overworked,
under appreciated and doubtless about your true value. Grow up!
Things happen and your value does not diminish simply because
one cannot see your true value. If you are a professional, do a
good job, and the people that work with you will see a direct
contribution to the team’s success. Then be sure that you have
created your own evangelists – people who will tell others about
your true value.
5. Expand Your Network. Now, more than ever, you need to think
that working for a large company is not very different than
working on your own. You need to learn to promote yourself.
People need to know who you are, within your company and outside
your company. Successful business owners never stop networking.
There are so many things you can learn simply by networking. The
key here is to find 2 or 3 networking initiatives that you feel
comfortable doing and commit to them.
6. Seek For Comfort Outside Your Office. Many people often make
this mistake. They work for an incompetent boss and they start
complaining about her or him to a “good friend” who also works
for the company. For whatever reason this might happen because
you are seeking comfort or love. Sometimes you simply need a
sounding board in order to release the pinned-up stress. Do it
outside the office and avoid discussing your problems with
others with whom you work.
Times have changed and even though it might seem hard to work
for someone that you know is not suitable for his or her
position, remember things and people appear to us to teach
something. The sad reality is most “incompetent” leaders do not
get fired; they just move on and reinvent themselves in new
companies. The chance that you will either work with the same
leaders or someone like them again before your career ends is
great. However if you manage to stay calm and think about the
lessons you’ve learned and how to counteract incompetent
behavior, you will have all the wisdom needed in order to become
a better leader yourself in future jobs.
About Author :
Carole is President and Executive Coach of Progressive
Leadership, offering business coaching and leadership training
to business owners & leaders around the world. Improve your
business relationships, communication, team performance and
bottom line starting now. Visit
http://www.progressiveleadership.com for more info & subscribe
to her FREE Leadership Ezine.