18 Feb 2008 12:19:56 | Abe Cherian
The Most Overlooked Principle To Raising Your Prices By Abe
Cherian Copyright © 2005
Finding customers isn't usually the hard part of selling. It's
"closing" that can drive you crazy. You know the excuses. They
want to shop around a bit longer, they're not sure they can
afford the price, they need to get approval from a superior. The
list goes on and on. Your challenge is to find ways to close
prospects at a higher rate, and thereby speed growth and
increase revenues.
One sure fired way to increase revenues without damaging your
reputation, is to educate your customers into your price
increase first before doing it. You don't want to be worried
about raising your prices. Most people are afraid to raise their
prices.
For example, one of my original companies operated at a marginal
price just under the standard for the industry. We got a lot of
business and kept the customers coming however, we didn't get
much more business than the next guy whose prices were higher.
We were always afraid to raise our prices and lose customers.
Finally, we did. We got just as many customers and increased our
bottom line by 35%. We then decided to raise our prices again.
Still - same amount of customers.
We ended up raising them even higher to almost double what we
had originally started at. We did lose customers at that point.
However, we had increased our fees so high that our margin was
still much higher than it was before and we doubled our
business. All by simply raising our prices.
We had already delivered quality work and were confident in our
products and services. All we did was raise our prices. To
overcome people just looking for price, educate them. What we
did was let them know about some of our follow-up services, our
customer service plan, things that we naturally included in our
service that other marketing companies didn't. By educating them
and showing them what they were getting, they were more than
happy to pay our pnces.
Why would anyone pay more for the exact same thing? Once they
found out what we were offering, they didn't perceive us as
offering the same thing as the other marketing companies. When
you don't educate them, they perceive you the same as the next
business.
If all things are equal, they will choose the cheapest price.
Once you convince them and educate them, you no longer have to
worry about it. Price is simply what you pay for something.
Value is what you get. The customer wants to know what he's
going to get. Every customer wants to think they're going to get
good value.
Your customers don't really care about the low price, especially
if they're going to get bad workmanship and poor products or
services. They want value. If you give them value, you might as
well charge them for it.
Don't wait for them to tell you you're expensive or they can't
afford it. If they're telling you this, it's too late. You
haven't educated them on the value they will receive from your
products and services. You need to educate them right from the
beginning from the time they request your no cost book or
report. Your customers are not automatically inclined to buy the
cheapest thing they can get.
Raise your prices. Get paid. You're worth it. If you've built in
a great guarantee, which should be one of your strategies, then
you are on your way to deliver quality products and services to
your customers at all times. You do great work, give them great
quality, educate them, you're better than your competitors you
should get paid for it. If you believe you're worth it, then
your prospects and clients will believe it also.
About Author :
Abe Cherian is the founder of Multiple Stream Media, a company
that helps online businesses find new leads and more customers
without spending a fortune. http://www.multiplestreammktg.com